She was punctual and efficient through the entire process, with excellent attention to detail. I felt very comforted after our long phone call and also after talking with Sergio. },{ Trident Society has provided thousands of families with affordable cremation in California for over 20 years. Neptune Society has no control of the mail . Is there a certain period you should wait, or should the funeral be held as soon as possible? She kept all the wheels moving in the right direction. We were quite a distance from my father and his wife. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. Click the link below to login to your account and do so in minutes. Interested in preplanning but not sure where to start? A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. 14. "@type": "Answer", They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Neptune gets it done professionally, efficiently, and as painlessly as possible. } Thanks to the loyal support of generations of families, weve now grown to 45 locations nationwide with continued expansion in the future. },{ "name": "What happens to jewelry and gold teeth during cremation? ", 17. ", } The promotion period runs from March 5, 2019 through December 31, 2019. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out },{ "@type": "Answer", As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. (i) The arbitrator has no authority to make errors of law and any award may be challenged if the arbitrator does so. You further agree that the Company may at any time modify the TOS or any other guidelines or policies and your continued use of this website will be conditioned upon the TOS in force at the time of your use. You further agree that you will not use the Service to: You also agree that you will not use any robot, spider, or other automatic device, or manual process to copy our website or its Content for any purpose without express written permission of the Company. Please use this form for your request or question. I was very satisfied with the services you provided. However, if the jury concludes that the defendant did indeed take reasonable measures to ensure that cremation occurred in a sanitary and safe . Ron O. To the fullest extent permitted by applicable law, you agree that the Company shall not be liable to you or to any third party for any modification, suspension or discontinuance of the Service for any reason. The Reef houses the cremated remains of hundreds of people who wanted to forever be a part of the renewal of life." YOUR ACCOUNT, PASSWORD AND SECURITY. Do you have a previous order? 10. Anna, I just wanted to thank you for the really nice experience I had with you and your companywhen my cousin passed away last month. "@type": "Answer", 2. I read all the support emails afterwards and they were very helpful. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. "@type": "Question", "name": "Are cremation services popular? Your parents are getting older. Let's be real for a minute, people. We were quite a distance from my father and his wife. The Company provides users with access to online resources, including memorialization services, communications tools, purchasing services, information about offerings related to funeral, burial, or cremation services, and personalized content (the Service). On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. We are not authorized to file an initial application for Veterans Aid and Attendance benefits on your behalf, or to represent you before the Board of Veterans Appeals within the United States Department of Veterans Affairs in any proceeding on any matter, including an application for that benefits. "acceptedAnswer": { The promotion period runs from March 5, 2019 through December 31, 2019. At Neptune Society, the families we serve are our top priority. ", This is a Formal Sea Service priced a la carte." Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. If youd like to thank a special team member or office, please click here. I live in PA and had to rely on recommendations for your service. In most cases, funerals take place just a few days after the death of a loved one occurs. You will receive a password and account name when you register. Dear Carolyn, Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. Ill respond to anyone that wants to verify my statements. | All testimonials are written by persons unlicensed and not qualified to make funeral arrangements, embalm or conduct a funeral. In order to expedite and control the cost of disputes, you and the Company agree that any legal or equitable claim relating to use of this website or the use or purchase of any Service from this website (referred to as a Claim) will be resolved as follows: You and the Company will first attempt to resolve any Claim informally. Let's be real for a minute, people. Someone has to complete the forms and submit them for benefits (we can assist you with this), which may not be paid for several months." View or download your statements. I have been, and will continue to recommend you. All rights reserved. Completely caring respectful to everyone. Read More. Get Immediate Assistance. "mainEntity": [{ ", } The refund terms are enforceable if they're not overly restrictive and they're clear, lawful, and agreed to. Any new Service features shall be subject to the TOS. TRADEMARK INFORMATION. "@type": "Question", By viewing, using, accessing, browsing or submitting any content or material on or to this site, you agree to this TOS as a binding legal agreement between you and the Company to the fullest extent permitted by applicable law. If Neptune permits it, they can forward me messages from anyone that wants to hear this from me directly. Neptune Society is the largest provider of affordable cremation services in the nation. Nordstrom has a good return policy with an exception of a "case by case" basis which is rather vague. THIS MEANS THAT YOU WAIVE YOUR RIGHT TO INITIATE OR PARTICIPATE IN ANY CLASS OR CONSOLIDATED ACTION WHATSOEVER. } Dear Carolyn, After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. The Company reserves the right at any time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice. 21. You can plan and organize or choose not to. Sitemap | Legal Notices and Disclaimers | Terms and Conditions | Privacy Policy | California Residents Goods and Services Info | Opt Out },{ A shift in consumer attitude towards cremation and the perception of value. },{ Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. In 1973, 49-year-old Evie Robinson of McComb, Mississippi, bought a prepaid full-burial policy from the local Hartman Funeral Home. Cremation is today's sensible choice. },{ "text": "Whether cremation is preplanned or youre planning at the time of death, one call to Neptune Society is all you need. "acceptedAnswer": { "name": "What is At-Need? } Ron O. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. A portable cremation plan is portable to any agreeable service provider, and covers you if you relocate from your original purchase area. 2023 Neptune Society. You agree that the Company, in its sole discretion, may terminate your password, account or use of the Service, and may remove and discard any Content within the Service if the Company believes that you have violated the letter or spirit of the TOS. I had other things to deal with of course. Some services offered on our website may require you to register and/or create an account. Thank you for all your help and support. Gen. Xavier Becerra and three Bay Area prosecutors said well-known company broke California law by failing to hold in a fully refundable trust more than $100 million customers paid for the . Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. (ii) Neither you nor the Company shall be entitled to join or consolidate claims in Arbitration by or against other individuals or entities, or arbitrate any claim as a representative member of a class or in a private attorney general capacity. 4. We live in Wisconsin, they in Florida. If you purchase a new product directly from Das Keyboard and are not entirely satisfied, you can return it for a refund within 30 days from the date of purchase. Its a smart investment to make." Get it arranged so others dont have to after the fact, and do yourself and loved ones a huge favor: use Neptune. Theyll be caring for my wife someday, and me as well. Oregan Residents: Please note that in the State of Oregon, Funeral Board Rule 830-040-0000(3) requires our trade name include the identification of our funeral activity or function. Everything was as they prepared me for, everything happened exactly to plan. Jewelry may be placed into the urn after the cremation takes place if desired. She kept all the wheels moving in the right direction. I had other things to deal with of course. No. Since 1973, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. Kohl's. The Kohl's return policy clearly states the timeframes customers must fall within to return and exchange merchandise. } When it comes, those left behind are in for a rough time. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. Service Corporation International (SCI) has settled a federal class-action suit against its Neptune Society cremation division, agreeing to pay up to $209 million in full refunds of all products and benefits purchased to 87,000 Florida preneed customers if they choose to cancel their contracts. Establishment: 1981. "@type": "Answer", The Neptune Society, owned by the nation's largest provider of funeral and cremation services, has a fraudulent marketing scheme that has drained more than $100 million out of a trust fund set . 5. We were quite a distance from my father and his Read More. "acceptedAnswer": { "acceptedAnswer": { "text": "The average cost of a traditional funeral is $6,862.00. Our return policy template can help make it easy to generate a professional, ready-to-use refund or return policy. I did not have a good experience with the sales rep, but the corporate office stepped in and took care of issuing my refund. Thank you Neptune Society of Fort Myers, and especially Marianna. Customer Service. but Neptunes involvement was reassuring and dependable. Five stars for a great company!!! "text": "All United States Veterans are entitled to burial or interment of cremated remains in any National Cemetery that has available space at no charge. Your parents are getting older. "acceptedAnswer": { This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. All information that you we collect about you through the website is subject to our Privacy Policy. Our appreciation is great and well never forget it. View or download your statements. To the fullest extent permitted by applicable law, you agree that the Company is not liable for any loss or damage of any sort incurred as the result of the acts or omissions of such advertisers. Our most recent events for seniors are listed in the "In the Community" section below. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. "text": "1) Cremated remains of the deceased are carefully mixed with non-porous cement, sand, and water in a mold of your choice. Completely caring respectful to everyone. to 5 PM. "@type": "Answer", I was very satisfied with the services you provided. (3) Send one copy of the Demand for Arbitration to the other party. I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. You can plan Read More. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . I was very satisfied with the services you provided. And any award may be placed into the urn after the fact and... Please click here below to login to your account and do so in.. Be subject to the loyal support of generations of families with affordable cremation services popular our Privacy policy well! If you relocate from your original purchase area to deal with of course you can plan and or... Your right to INITIATE or PARTICIPATE in any CLASS or CONSOLIDATED ACTION.! Covers you if you relocate from your original purchase area PA and had to rely on recommendations your. Through December 31, 2019 to forever be a part of the Demand Arbitration! Information that you WAIVE your right to INITIATE or PARTICIPATE in any manner with any governmental agency or or! Cremated remains of hundreds of people who wanted to take the time to thank for! Or other organization due to social distancing and restrictions on air travel cousin passed, i was satisfied... They prepared me for, everything happened exactly to plan so when cousin! Has no authority to make errors of law and any award may be challenged if the has. Be a part of the Demand for Arbitration to the TOS Regarding veterans Offerings not... Is portable to any agreeable Service provider, and me as well or choose not to grown 45! 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