crew was courteous. I am handicapped and a slow walker, so I got to departure floor ca. Colorado Springs Airport - COS. 7770 Milton E Proby Parkway Didnt sleep a wink on this 10 hour flight. The cabin was clean and in generally in good condition. Obviously there is a huge gap in their quality system to ensure mistakes like this are prevented. ", "Entertainment system. Completely unacceptable", "Flight was delayed, for unkown reasons. This is very inconvenient when deboarding because I have to wait for many others to pass before I get a chance to walk towards the back of the plane to get my luggage. Worst experience ever", "It was a great experince we enjoy the flight other than the delay on the luggage", "one of my luggage was lost and delayed for 2hrs. Preferred listings, or those with featured website buttons, indicate YP advertisers who directly provide information about their businesses to help consumers make more informed buying decisions. The pilot power cycled the aircraft numerous times, which is normal to reset the various systems, but this made many passengers nervous. ", "Cabin crew's service was excellent! We value your business and welcome your comments and suggestions on how we can serve you best. they did not seem too happy. They served delicious meals, snacks, and water. Bathrooms lacked moisturiser which is always very helpful on long flights where the air is dry", "Free drinks! when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. Provide as much detail as possible including receipts, appraisals and flight information to avoid delays. ", "It's the best flight I could get for such a low price. Track Flights, Search Fares, Locate Airlines. ", "Sat closer to water closet. Also, a humongous passenger waddled down to our row and wedged herself into the window seat just before the doors closed. Great plane. `10:40. Contacting the Salt Lake City International Airport Prior to contacting the Salt Lake City International Airport, please review the Travel FAQs and information regarding the Lost & Found Department . ", "The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. See if your flight has been delayed or cancelled and track the live position on a map. As we were leaving the airport, we were given water, nothing before that. ", "Crew efficient and tried to accommodate everyone. The food was great, nice leg room in regular economy class, thousands of movies and tv showsit was great! I had requested Asian Veg meal. Entertainment system hard to use, finding movies very tedious. ", "Eight hours waiting for a connecting flight at Istanbul airport. When we got to the airport, they didn't even know we were coming. They had 20 crew members. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line. Virgin goes the extra mile on service and little perks. The cheapest month to fly is April. ", "This airplane must be the oldest in the fleet. ", "Having to pay extra to pick a seat prior to check-in. Airlines . Seemed very inconsiderate. ", "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Tap water, really? Waited in line at self-serve check-in; found out that it does not have ability to process numbers (for US address). There are 6 miles between Salt Lake City city center and Salt Lake City. 6:30 am flight was no use since they don't have any departing flights between 11pm and 6 am. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom. I absolutely don't mind paying a little extra to fly on Delta vs the "low cost" carriers. Please allow up to six months to fully investigate your claim. Not sure if I'll fly with them again. Chairs in economy are rarely cleaned up and one can see on the cushions that they are worn out and have lost their padding making the seats very uncomfortable. ", "Cramped! ", "The flight was delayed by 50 minutes and the gate was not available until 30 minutes of departure. The food was not so great. I was not too concerned about the WiFi, but for people traveling with children, no TV was difficult. We never were able to get to Frankfurt to see our family there and had to book train tickets to Paris to meet our hotel reservation there two days later. So, that was a bummer! If you need verification in writing with wage info, please fax or email your request (along with a signed authorization from the employee) to Payroll at 801-535-7682 or payroll@slcgov.com. ", "No entertainment or usb plugsto charge. We flew business class, so that was probably a factor. Super friendly crew and staff, great customer service and nice planes. Taking off to where you want to go has never been this easy. ", "Crew was amazing. By Blake Apgar | Oct. 18, 2022, 12:00 p.m. ", "Comfort, food, service - all were superb. Ended up sitting apart. Alaska Arizona Not really one ounce of customer service . It would have been so much quicker to have the 'old style' way of having check-in staff receiving bags! Very long wait for bus to rental car center. ", "Inflight entertainment was great. ", "Short flight-everything fine. No one told us anything till after an hour", "It's a rather short flight. No inflight service. Not comfortable at all. The Salt Lake City International Airport is part of a department of Salt Lake City, and all employment verification requests need to go through the City. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. Boarding agents time arrival clean planes all good", "The best airline ever! Find cheap tickets to Frankfurt am Main from Salt Lake City. Much smaller than the other economy seats because the tray table and video screen were in the armrests. The staff was very attentive. ", "The flight kept getting delayed, but made up during flight so I was able to catch my connection in Frankfurt. If your baggage gets delayed or lost, we will work to return it to you as soon as possible. The lunch was ok, but then the snack (multiple small items) was offered about 4 hours before landing and then an additional snack (mini pot pie) was offered about 2 hrs before landing. ", "Sitting on runway for 3 hrs and then get kicked off without good instruction. ", "Special meal request was overlook. But the process flowed very smoothly", "Wide sits, great food, very organized. Ridiculous to have to wait for people to stand in the aisles and get their baggage from above. And I'll make sure that all my friends and colleagues, all of whom travel extensively, know of our experience. ", "Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. The flight from Dallas to Barcelona had several broken toilets. The last departure to Frankfurt am Main leaves Salt Lake City at 10:10 pm. ", "The cabin crew were fantastic and funny", "Short layover connecting from US flight and luggage transferred ok to destination. Cabin crew not particularly friendly. Although much to choose from such as tv shows etc., more recent movies would have been a plus. Food was good and tasty. Because I booked my ticket only hours before my flight, they said it might not be possible to fulfil my meal request since there's a 24 hours cut off. The airport will deliver $5.5 billion in estimated economic impact to the Salt Lake City region Delta Flight 2020 departed for Atlanta from Salt Lake City International Airport's stunning new Concourse A Tuesday, marking the official first flight in Delta's new home in this core hub after a decade of partnership in planning, design and . I really felt I was being treated well by all the staff on board. Next 20-Minute Bag Guarantee Use this tool to help you get between terminals, No destination-specific delays are being reported at. Fine SLC lounge one is fine (mac-and-cheese, chicken, Baileys behind the bar, etc.) They said on the plane that, if we are missing our luggage, it will come in on the next flight. Flight arrived late as a result missed connection home. Some no doubt missed connections because of this petty brinkmanship. ", "There was a delay in take off over 54 minutes. Plus, I paid a $90 upgrade and just moved up two rows in the same section. The overhead bin space was huge and we got two free checked bags of luggage up to 50lbs each (I don't know of that's standard or not, or if it came with Space+ seats). Very attentive and everyone thanked me ( and other passengers as well for flying with Delta. ", "Food was excellent. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer). ", "No proper food service. They couldn't give me another connecting flight since it was all full. ", "The quality of the meals was poor - tasteless food, possibly loaded with preservatives. I had reconfirmed that Virgin Atlantic Kiosk at Heathrow airport as well. Very thoughtful and much appreciated. It looks like domestic flight. At the rental center, a 20min wait as there were 4 customers ahead of me and 2 agents doing parallel processing. ", "The very dirty plane was cleaned at Dar-es-salaam and became less dirty. ", "Comfort economy okis seats are wide, with good legroom, but did not recline and hard as a rock. The flight was delayed so I had no option but to board the next day since I wouldn't be able to make it to the connecting flight in Frankfurt. ", "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. I'll walk to Europe before ever booking with them again. The food was good too. Crew did not try to board people quickly to get us out of San Diego. The luggage didn't make it. ", "Last minute gate assigned and then changed", "I miss the turkish delights they used to serve", "I thought the food was excellent on both flights light , fresh and tasty. The airport serves as a hub for Delta Air Lines and is a major . Thats crazy. When my 1st flight was delayed I asked to be rebooked then and the delta employee insisted that I would make my connection. The crew walked around the cabin many time throughout the long flight with drinks on their trays (not just the usual drink service) which was much appreciated. bag fee rebate if your first or second paid checked bag(s) have been delayed for more than 12 hours after being reported to Myself and three other colleagues didn't have our luggage show up from KLM flight from Amsterdam to Brusselseven though all of our luggage was labeled "priority". We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. AND THERE WAS AN OPTION THAT "they missed" on porpuse. ", "The TV and Movie options were good. Baggage is still very slow so be patient. Scores according to KAYAK customer reviews, "The audio jack of the movie is not good It's on & off seems loose", "No sandwiches for sale just snack boxes", "We left Salt Lake City so late that I missed all my train connections and ruined my plans. The two airlines most popular with KAYAK users for flights from Salt Lake City to Frankfurt am Main are Delta and Lufthansa. My wife lost her window seat but at least we still had the legroom and peace and quiet. SkyTeam, Star Alliance, and oneworld are the airline alliances operating flights between Salt Lake City and Frankfurt am Main, with SkyTeam being the most commonly used for this route. The Sun Country folks, thankfully, were enormously helpful and we made our flight with 2 minutes to spare. Received very filling meals. ", "Everything was good except for the entertainment consul for one of our seats. ", "the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staffanyone they could find to vent. ", "Flight attendants Was nice and friendly, I do like theirs Sevice . By creating an account you are able to follow friends and experts you trust and see the places they've recommended. People were allowed to carry on bags to large to fit the overhead bins correctly. Not fun! Getting around SLC Airport Terminals All Salt Lake City airport Terminals are connected to each other and concourses and gates are easily reached from level 2 of their respective terminals. The seating in economy (seats 36A and 36C and an Airbus 330-300) was generous compared to other airlines we've flown recently (e.g., on a 777 with United on the way over, and that was "Economy PLUS!). Free movies available for watching. ", "There was no amenities pack given in Premium economy. ", "The staff is always ao disorganized, sometimes even unprofessional, they talk about other passengers, their shoes dont match, when they did announcements on the PA they forgot what they were saying or they made mistakes and had to correct hen making it all very confusing. No touch, no 1/8 inch audio jack (it has the old 3 holes one). ", "Seats not very comfortable-very close quartered", "The crew was super friendly and incredibly helpful with our toddler. ", "Wifi wasn't working for a while and it was a plane without screens", "It was announced that there would be lunch shortly after takeoff and then a snack about 2 hours before landing. It was awful. Bummer. Finally the issue was resolved and we went on our merry way. Because there was no power, the A/C was not operational and the cabin grew extremely hot. ", "In SLC they boarded by row numbers and not zones. Would make the entire process go much smoother. Arrived ahead of schedule in Bucharest!! If you need to contact the Airport regarding a lost item, please visit the Lost & Found page to file a claim and search items that have been turned in. Delta Air Lines. Flight was late taking off due to catering. Then their agent said "You can't always trust the people at the desk, you know." Would have been nice to be warned about that. (surprisingly). Bags If your bags are lost, you must file a claim at the airport in the Baggage Service Office. Movies, games, moving map. ", "This was the most narrow airplane seat Ive ever experienced. Great leg room though. KAYAKs flight Price Forecast tool uses historical data to determine whether the price for a flight to Frankfurt am Main from Salt Lake City is likely to change within 7 days, so travelers know whether to wait or book now. It is human to err! Delta Baggage Claim (Now Closed) Baggage Claim Salt Lake City Save Share Tips 7 Photos 39 See what your friends are saying about Delta Baggage Claim. I will never fly with KLM. Reservations: 800-221-1212 Baggage Claim: 800-325-8224 United Airlines United offers year-round nonstop flights to Denver (DEN). Delta Air Lines Airlines Airline Ticket Agencies (801) 763-7955 Expect more variety which I have seen on other airlines like Emirates and Etihad. Airport status is only available for US airports. Ear sets would not stay connected. The gate was changed in Amsterdam 3 times! Baggage Online Claim Forms If you need to file a claim for Delayed, Damaged or Lost baggage or missing items: Get a File Reference Number from the Baggage Service Center. With an average price for the route of $1,175 and an overall rating of 7.9, Delta is the most popular choice. ", "Flight attendants were very aware and accommodating", "Newer plane. 2) Call Delta airlines. ", "Bussing to the plane was a bit odd, but the crew remained organized in doing so. Really had to squeeze into the seat. There was plenty of room, I had breakable stuff in my luggage, didnt get the chance to choose. I felt nothing as we touched down in Salt Lake!!! Baggage Online Claim Forms If you need to file a claim for Delayed, Damaged or Lost baggage or missing items: Get a File Reference Number from the Baggage Service Center. I'm 6'8 and am being told to keep my legs in while it is near impossible or I'm eating my legs. Food was very good and entertainment options were great so you won't have to be bored throughout the trip. Especially the way we can follow our route on the screens. I missed my connection in Minneapolis. ", "KLM never disappoints, the cabin crew was extremely kind and helpful!. Fortunately, a Heathrow staff member helped us with finding a hotel that cost about $400. ", "some staff spoken English was not upto the mark", "There was a malfunction on the aircraft after the first taxi attempt. ", "no vegeterian sandwiches very disappointed", "For taller people flying economy sucks . ", "Too much time spent at boarding. Nice snack. 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