There's something for everyone. Update your app or browser. Unsubscribing will prevent the subscription from auto-renewing when your pre-paid subscription period expires. Not sure what to do now. Last checked 0 seconds ago. Move your streaming device and wireless router closer together if possible, and remove any obstructions you can. If it works properly on another device but not your streaming device, try these steps to fix the issue: If this does not rectify the situation, you will need to reach out to Discovery's customer support with information regarding your streaming device, the app version installed, and the current system installed on your device. For example, connect a desktop or laptop computer to your router with an Ethernet cable, and check to see if Discovery Plus works. Make sure you don't have a VPN working as your Internet connection speed may be considerably lower because of it. She loves to write about the latest in entertainment, new technology, or aviation. Make sure to provide them with information on what you were trying to watch, the device you're using, and the version of the app you're currently using. Some issues fix themselves, which is frustrating at the time but valuable too. Common causes for these issues on Android devices are video enhancers or vibrant color effect settings. Check if Discovery Plus is down for everyone or just you. Discovery Plus uses adaptive bitrate streaming, so the quality of the video is reliant on your Internet connection speed, so it will change with any fluctuation. If youre using the app on your phone or streaming device, there may be an operating system or firmware update available. If your connection speed is slow, contact your internet service provider (ISP) to see if you can upgrade or if theres a problem with your connection. Restart your device. We're available 24/7 and looking forward to assisting you! Try using Discovery Plus on a different device. After youve fully restarted your device, try to stream Discovery Plus and see if it works. If you're a fan of The Apprentice, we've got great news for you. OpenDNS or Google Public DNS are both excellent and free public DNS services. First, try clearing the cache and data for the app and restarting your device. Whatever device youre using to stream Discovery Plus, whether its a computer, phone, or any other device, try restarting it. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. Reopen the Discovery+ app and try to play the desired content again. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. Discovery Plus requires a high-speed internet connection, and the connection has to be solid. The more apps you run on your TV, the more memory it uses and when the memory gets low, it can start to run a little slow. Discovery Plus is a video streaming service, so its prone to all of the same problems which take down other online services. Please enable JavaScript in your browser. With discovery+, you get: Favorite shows and personalities from the most beloved TV brands including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and more Its pretty annoying :(. Here's how to get Discovery Plus working correctly again. Please. Help & troubleshooting for channels on your Roku device, including adding/removing channels, logging in to, authenticating, or activating a channel, channel-specific playback issues, assistance contacting channel publishers to report issues, and adjusting channel-specific settings. Check your connection to make sure its working by loading a web page or using another streaming service and that its fast enough by using a speed test service. Choose Account from the drop down menu. Cookies collect information about your preferences and your devices and are used to make the site work as you expect it to, to understand how you interact with the site, and to show advertisements that are targeted to your interests. Log into your Roku account via https://my.roku.com/account/subscriptions. Check to see if the problem exists on multiple devices. <iframe src="https://www.googletagmanager.com/ns.html?id=GTM-PFLM2PK" height="0" width="0" style="display: none; visibility: hidden"></iframe> What happens when you want to watch CNN Originals on Discovery+, or you just want to catch up on your other favorite shows but don't have an internet connection? Safety starts with understanding how developers collect and share your data. Get the Latest Tech News Delivered Every Day. iPhone v. Android: Which Is Best For You? Easy sign-in, Samsung Pay, notifications, and more! I like the shows, but trying to manage your subscription is a nightmare. Thank you for highlighting this to us. Reopen the app or browser and try to stream again. Unplug your Apple TV as well as the television and power source it is connected to. Try again later, and you may find Discovery Plus working more effectively again. Check if the website is down just for you or everyone around the globe. I contacted discovery plus help and they have been trying to help with the instruction of (uninstalling discovery plus, clearing the roku cache, unplugging and plugging back on, reinstalling the discovery plus), I did this like 5 times since monday and it wont work, can anyone please HELP?? Latest Windows 11 Update Puts Bing AI on Your Taskbar, How the Coolest Laptop That Ever Was Got a New Lease on Life, Spotifys New AI DJ Could Drive You Crazy or Find You Great New Tunes, New Android Features Like Fast Pairing Headed to Chromebooks, WearOS, Why You Should Stop Sharing Your Private Address Book Data to Social Apps. Allow the device to remain powered off for a minimum of ten seconds. Why. Discovery Communications As of October 2022, you can subscribe to Discovery Plus for $4.99 per month with limited ads, or $6.99 per month with no ads. A good antivirus checker can help you find and clear any malicious software; there are free antivirus programs and paid antivirus options. Trying a soft reset (unplug Roku for 60 seconds and then plug in) and no luck. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.). Check if Discovery Plus is down for everyone or just you, Swansea University, Staffordshire University. To clear cache and data, open the Settings app and navigate to . There are multiple reasons why Discovery Plus keeps freezing. Watch offline with Downloads now available on Android devices. Sign out and back into Discovery Plus. Reinstall the app. Reported on Monday and they keep track of the report by email with me everyday until it started working on Thursday. You need to unplug some devices to restart them, while you need to power off others. Method 3: Clear Cache Data. On a web browser, go to Account > Cancel > Cancel Subscription. Also, you may want to contact the Discovery Plus support team and give them all the details, in case there are bugs that need squashing by their developer team. Update your device. Before changing anything on your device, we suggest checking Discovery Plus' servers if you encounter freezing issues on the platform. Copyright 1995-2023 SAMSUNG All Rights Reserved. "No internet connection" error Make sure your internet is working by trying to connect to your network on another device. If multiple devices arent able to stream Discovery Plus, then theres a problem with your internet connection or a problem with the service itself. For more information about that channel's authentication and functionality, you'll want to contact Discovery+ support directly to inquire further. Any ideas? Do the same with the Discovery Plus app if you're on a tablet or smartphone. Really anxious to view the channel! Find the "Account" section at the top and click on the "Add-ons & apps overview" menu item. Clear your browser cache. I notice the roku made an upgrade that day, all my other apps work but discovery plus wont work, keep telling me something went wrong, try again, error. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. This can be achieved by pressing CTRL + F5 keys at the same time on your favourite browser (Firefox, Chrome, Explorer, etc.) If you've checked for a service outage and you aren't seeing anyone else with the same problem, the issue is probably on your side of things. Disable video enhancer and vibrant color effect. discovery+ is the streaming home of Food, Home, Relationships, True Crime, Paranormal and so much more. Note: Starting October 1, 2021, owing to RBI-mandated changes in banking regulations, customers might potentially face some issues with their payment for discovery+ subscriptions. Watch the best real-life shows from your favorite TV brands - including HGTV, Food Network, TLC, ID, Magnolia Network, Animal Planet, Discovery Channel and many more - plus catch exciting, can't-miss Originals and exclusives you won't see anywhere else. Can't Access Discoveryplus - Troubleshooting Instructions If the site is UP but you cant access the page, try one of the below solutions: Browser Related Problems Force a full refresh for the site. How to get 6 months of Discovery Plus with Verizon. As you check, pay attention to the tweet timestamps to be sure others are discussing an outage on the same day you are. Server is up. If none of these steps have worked, it's time to call your ISP for help. Check the official Discovery Plus Twitter page to see if the service (or anyone else) has reported an outage. Sometimes an evil twin attack can cause trouble, mainly when you're using public Wi-Fi. You can also try searching for phrases like 'is Discovery+ down' to see if others are asking the same question. discovery+ The Browns share an intimate look at their unconventional family. Watch the best real-life shows from your favorite. During Discover Samsung, get up to $900 enhanced trade-in credit toward Galaxy Z Fold3 5G. Discovery+ allows for four simultaneous streams per account. Michael Heine is a CompTIA-certified writer, editor, and Network Engineer with 25+ years' experience working in the television, defense, ISP, telecommunications, and education industries. Try a different device. After leaving it unheard, Discovery+ support has finally broken the silence and is now seen assuring users that the issue is known and a fix is being worked upon. Go run an Internet speed test to see how you're standing. I logged in once, only to see that there were only 2 episodes of a new show that I was looking forward to seeing.Once I saw that only 2 episodes exist, I was very disappointed and couldn't find any way online, signing in to Discovery Plus to cancel my subscription. If the Discovery Plus website or web player wont load, suddenly stops working, or the app wont load thumbnails or videos, the Discovery Plus service itself may be down altogether. 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