Insurance due for renewal this month. *10% of new Flow Annual customers paid 174 or less Aug '22 - Jan '23. Safety first! So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. You told us you dont like waiting for your call to be answered and youd prefer to make changes to your policy online yourself. The best bit? Flow Insurance. We strive to be a zero waste business. Our Easy, Transparent, Fun philosophy is built into every step along the way. Moneysupermarket.com Financial Group Limited, registered in England No. No, we don't offer live chat. Simple online self-service No need to wait. *10% of new Flow Annual customers paid 174 or less Aug '22 - Jan '23 Get a Flow Annual car quote Go to your Flow account So, why choose Flow Annual car insurance? 2023 Trustpilot, Inc. All rights reserved. Youll get recovery at home and. page so we can get you on your way again. Thats entertainment! Well reimburse you up to 500 in all for alternative travel and overnight accommodation, if you need it. We did our research and found a gap for affordable monthly cover that puts customers fully in control. That road trip just got a heap less stressful. If we cant fix your car on the spot, we'll provide you and your car with recovery to anywhere in the UK. Get a Flow insurance quote. If youre over 25 miles from where your journey began and your car cant be driven following a claim fear not! Website. Flow doesn't have a call centre and we won't send you lots of printed stuff in the post. Getting insurance was a hassle. Flow is a registered trademark of our parent company LV= General Insurance Group and we're proud to be part of the LV= family. Finally insurance that is convenient, easy and 24/7. Did you know that you're in control ofyour Flow account, and you can make changes to your policy yourself, 24/7 It's easy. For Text Phone, first dial 18001. I have saved myself 65.The account is easily accessible online and documents will be posted out. Calls will be recorded. Companies can ask for reviews via automatic invitations. Meet Car Warranty. You can protect your NCD with Flow too so it's not actually an issue. Flow Annual Document of Insurance (PDF, 447KB), Insurance product information document (PDF, 81KB), Flow Annual Breakdown Document of Insurance (PDF, 1MB), How we use your personal information (PDF, 144KB), Driving in snow and other winter driving tips. Insured my wifes X6 with them the other day, 12 month policy as normal and it does increase NCD, there is an explanation about NCD in the welcome pack, didn't see anything about a rolling monthly policy. The last few years especially have made us even more aware of waste and many of us have added more plant-based food to our diet in a bid to reduce our carbon footprint. I was unsure as I didn't recognize the name , fortunately back by L.V.Puzzling my direct quote from L.V was over 300 more? This involves sharing your data with our social media, analytics and . Flow Insurance are part of LV Not according to their website. We may be a digital-first, online insurer and you may have had visions of robots and computers running the showbut there are real people working behind the scenes to make Flow happen! Thank you for your review.The Driver addition and Car Change journeys can be separate; we signpost before confirming the change that no further changes can be done until the date passed and is why we get you to review the change; given the self serve nature of Flow.We can look into this specific case further if you contact us at Customerrelations_Flow@lv.co.ukKind Regards,The Flow Team, Setting up police got to finalize payment. No phones. Flow insurance is a leading insurance business offering car and home insurance products. We've simplified insurance. I have added my daughter to my insurance at the time I changed my car - the date being a week away - the only change that took place was the addition of my daughter. Support hours are Monday thru Friday, 8:00am-5:00pm EST. You're in the right place! Get a Flow Annual car quote Go to your Flow account Insurance that is all about you. All people do is write on walls and worship cats. Why contact us when you can do it yourself? Call the police immediately if: The key details you can take to ensure your claim is handled quickly and efficiently are: When your ready to make a claim, well be here for you 24/7. We believe things should be simple. No, we don't offer live chat. Im furious that LV are also part of this company. !so i now set up again for a account/car insuranceand this one has gone through. Thank you Belinda. Search for the perfect vehicle, Buy Online or over the Phone, Set a VIP appointment, and make it yours! You can get these and other documents in Braille, large print or audio by emailing us. Thank you Belinda. If youre struggling to cope and need some help, please. Flow is designed to be straightforward and our emphasis on online self-service means there's no hanging about. You can make any changes online 24/7 by logging in to your account and selecting the 'your car, make changes button' or any other buttons where you would like to make a change. Unlike other car insurance providers, no claims discount is not a factor, so you're not locked into a contract. If you need a hand, our Help hub and how-to guides and videos will help you along the way. Dashboard login; Retrieve a quote; Our products. Filled your car with the wrong fuel? Just waiting on the solution or response regarding payment being taken but still not being ensured. Replies to negative reviews in < 24 hours. Registered address: 57 Ladymead, Guildford, Surrey, GU1 1DB. Log in to your account and select the Your car, make changes button It certainly pays to shop around. You can view your documents in your online account. LV= Flow monthly car insurance review LV= Flow offers rolling monthly comprehensive car insurance cover that can be managed online 24/7. Thats next level! Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Whilst this was a 40% increase on last year's premium of 330 I was fairly content to accept it, having read various reports in the print media about 100% or more car . For Text Phone, first dial 18001. Flow Car Insurance FAQs Do you offer live chat? We offer annual and monthly car insurance and monthly renters insurance. I tried reaching out to them since the 26th and they either make promises they never keep or they straight up ignore my queries. Under Drivers select edit under the driver you would like to remove No need to wait. The whole shebang. Vandalism promise And the other drivers not insured! You told us you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Insurance due for renewal this month. Brent. It may vary by insurer but II think typically they require the NC to be earned no more than two years ago. The loss or damage to the vehicle you're driving isn't covered. Brilliant service, the phone was answered straight away. Bear in mind your NC has a limited shelf life. You can also visit the GEICO Claims Express page to access your claim fast and securely. Hello Lee,Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect.If you do need anything further please do reach out to flowinsurance@lv.co.ukKind Regards,Sophie. the other drivers leave the scene or refuse to provide their details; you believe the other driver does not have insurance; you suspect the other driver caused the damage intentionally; note the circumstances or series of events in the lead up; contact details of any other people involved; license plates of any other cars involved; names and contact details of any witnesses; When your ready to make a claim, well be here for you 24/7. No phones. For Text Phone, first dial 18001. Registered Office: Moneysupermarket House, St. David . The Flow team is an energetic ambitious bunch, based all over England. Check out our claims page No admin fees File a claim. We'll miss you if you cancel, but you're welcome back anytime. Take control of your cover yourself 24/7. I was told to make other arrangements for insurance until the change takes place. More. Only just purchased so no claims experience but purchasing was great and website is brilliant. Motor legal expenses @Lemonade_Inc was the simplest and easiest insurance I've ever purchased, "old" insurance companies need to step into the current century!!! Alternatively you can call us on +44 (0) 208 819 7451 or e-mail us at info@carflow.co.uk. If it's an emergency (for example a broken boiler, plumbing issues or loss of Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. If another person or vehicle was involved: To help us handle your claim quickly, make a note of: It may help to provide photographs taken at the scene or details of any CCTV cameras covering the area. Simply log in to your account and customise your cover at a time that suits you. Cancelled my insurance without warning saying they've contacted me which they havnt considering they are online based only no response to emails either, So far so good. Flow car insurance is an online-only policy. The simplest car insurance online system ever.Credit price when used with GoCompare Excess offer. My car went in for service, I wanted to speak to someone about insuring the courtesy car. I cannot now add my car until after the date tge change takes place. Calls will be recorded. The simplest car insurance online system ever.Credit price when used with GoCompare Excess offer. If your business is purely on line, it may help if the on line bit works. If you are in the UK while making your claim, ring 0800 202 8464. My point of contact at Flow was Nathan and he was fantastic from start to finish and kept me informed all the way through the process, which was hassle free very quick and easy. Follow us for hints and tips to get the most out of your car insurance. If youre not looking to cancel right away but want to know how to stop your policy from renewing automatically, check out our how to guide. It certainly pays to shop around. Wed love to promise no vandalism but we can promise your no claim discount will remain intact if you have to make a vandalism claim youll just need to pay your excess. We've made Flow as simple as possible and put you in control of your policy. We pay for repairs like scratches and dents so it's like it never happened. We're animal lovers, so its not unusual for Elvis or Cookie to make an appearance during our virtual team meetings, and were passionate about doing what's right for the environment. 1 Home Entertainment Tech Resource. Took nearly 2 hours to insure my new car. Flow is a registered trademark of Liverpool Victoria General Insurance Group Limited and is Underwritten by Liverpool Victoria Insurance Company Limited, registered in England and Wales number 3232514 is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority, register number 202965. Online car insurance thats all about you. If you're an existing customer and you've broken down. Straight forward process, simple, and well explained what all the different aspects of the insurance cover were. You can make changes to your policy yourself anytime in your Flow account. you suspect the other driver is under the influence of alcohol or drugs. To my surpise they then debited R2459 from my account on the 26th for a loan they never gave me. The No. 2. How do I make changes to my car insurance policy? Kind Regards,Sophie. The internet is just like ancient Egypt. We appreciate the time you have taken to provide a review. Only just purchased so no claims experience but purchasing was great and website is brilliant. Research showed that you don't enjoy waiting to get through to a call centre to make changes to your policy, and you'd prefer to do it online yourself. Manage your Flow Annual car insurance cover online. If you've been involved in a car incident, the most important thing is that you're okay. Here are 8 tips for writing great reviews. Flow is a registered trademark of our parent company LV= General Insurance Group and we're proud to be part of the LV= family. How do I make changes to my car insurance policy? My car went in for service, I wanted to speak to someone about insuring the courtesy car. Take control of your cover online 24/7. Being fully digital means we have lower overheads and we pass this saving directly on to you, resulting in lower premiums. Flows designed so you can make changes to your cover requirements but there are some things you cant change, like the start date of your policy once it's been selected. View more. Easy. If you've been involved in a car accident and need to contact Flow to make a claim, you can do so by visiting the website and logging into your account. View your renewal price and auto renew option. I cannot now add my car until after the date tge change takes place. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. Manage your annual car insurance cover online, 24/7. Make changes to my policy USA, Canada, Australia - (011 44) 800 678 1906. 3. That road trip just got a heap less stressful. Insurance that gives you choices? This is naive questioning. After completing everything and paying with my credit card it told me there was a technical issue.Then you wanted me to renew my previous policy with my old car.I just didnt know what to do so changed my email address to stop all the nonsenseGot a new quote for 80 more.Had to change my email address again.an absolute nightmare. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. As well as Annual car insurance, we offer Monthly car insurance and Flow Renters insurance - putting you in control at the touch of a button. If you've been involved in a car incident, the most important thing is that you're okay. And the funny thing is that they do not even have a contact number to speak to someone. No phones. Changing your drivers or editing their details could also change the price you pay. 24/7 online My Account - manage your car insurance policy online when it's convenient to you 24/7 Emergency Claims Helpline - available to help 24 hours a day, seven days a week if you need to make a car insurance claim 24/7 Emergency Windscreen Helpline - available to take your call 24 hours a day, seven days a week After answering fourteen questions and uploading a photo of your driving licence, you will be quoted a price for your insurance for the next three months. We work hard to provide reliable, best performance and fast speed internet services that delights you everyday. More. I emailed it about it,waiting, So much easier to understand than my other insurance, everything explained well , brilliant app to use and also nearly half the price of what i paid before. I have asked for the change to be cancelled so I can change my car. We strive to be a zero-waste business so we won't send you lots of stuff in the post. Will not be staying with flow! Replies to negative reviews in < 24 hours. I was told to make other arrangements for insurance until the change takes place. With Flow, youre in control 24/7. You can protect your NCD with Flow too so it's not actually an issue. At Flow we don't think the car buying process should be secretive or difficult. The app looks good too. Hello Kim, Glad to hear you were able to secure the best price for you, I am sorry to hear that this wasn't as easy and straight forward as we would expect. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Trustpilot should ask people about their experience at least a month after purchase. , and you can make changes to your policy yourself, 24/7 It's easy. If youd like to see how its done, watch our helpful How-to video. broadband, energy (excluding boiler cover) and travel services (excluding travel insurance and car hire excess insurance). Only just purchased so no claims experience but purchasing was great and website is brilliant Economic and political change - a brighter, fairer and more prosperous future, uk economic and social development suggestions. Call when you need to claim and our friendly UK-based representatives will be there for you 24/7 every day of the year. Schedule Service Schedule Appointment Call Us 336.701.6701 Find a Store Send Us a Message The only time we use the phones is if you need to make a claim. If your cars been stolen or damaged, well provide new child seats, even if theres no apparent damage to them. We're excited to have you on board!AndrewThe Flow Team. This is naive questioning. Important information how the COVID-19 may affect your car insurance policy. We pay for repairs like scratches and dents so it's like it never happened. Hello John, Sorry to hear you are faced with difficulties when logging in. note the circumstances or series of events in the lead up; contact details of any other people involved; license plates of any other cars involved; names and contact details of any witnesses; details of any injuries to any person involved. So, make sure you're safe before getting in touch - your claim doesn't have to be reported immediately if you dont feel safe or comfortable. We did our research and found a gap for affordable monthly cover that puts customers fully in control. Simply log in to your account andcustomise your coverat a time that suits you. I was unsure as I didn't recognize the name , fortunately back by L.V.Puzzling my direct quote from L.V was over 300 more? 24/7. I have saved myself 65.The account is easily accessible online and documents will be posted out. 2. Have you tried to reset your password? If your keys are lost or stolen. ?so reason for 4 Star . Kind Regards,Sophie. Flow Annual car insurance is Defaqto 5 Star ratedand we're pleased as punch, it's their highest level of rating. Need help? You're in control with flexible online car insurance from 174. Take control of your cover online 24/7. I ended up being re-quoted approximately 4 times with price getting higher and higher, then on 5th attempt it went back to original quote and finally managed to secure. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. To add a driver: Once you receive confirmation, you can. Everything you need is available at the touch of a button. Filing a claim doesn't have to be. And it said GOT TECNICAL PROBLEMS.so when i got through again to log in said i had no policywith you! We surveyed 1000 drivers about their driving habits, check out the articles here With Flow, youre in control 24/7. How do I contact Flow insurance? Access all areas Calls will be recorded. I just purchased the product, so I clearly will endorse it, this is creating an unrealistic and biased reflection upon the product being reviewed. Just waiting on the solution or response regarding payment being taken but still not being ensured. Log in to your account Before changing your registration over, youll need confirmation from the DVLA that this process has been completed. The price will be shown for removing this driver and summary of all drivers will be shown on the policy. Calls will be recorded. Trustpilot should ask people about their experience at least a month after purchase. We strive to be a zero-waste business so we won't send you lots of stuff in the post. We use dedicated people and clever technology to safeguard our platform. Contact us. Site layout good , although a little extended to paid. 1. Thanks to all our customers who've rated us on Trustpilot - 4.7 stars out of 5 is. Will not be staying with flow! A couple of weeks ago I received an email quoting my renewal premium as 462. Avoid discussing who was to blame, even if you think it's obvious. Flow is designed to be straightforward. Perfect. It happens to the best of us. Its not your fault. Had my car insurance with Flow. I'm interested to see if it works out any cheaper but I've tried a few times this week and can't get a quote, site keeps telling me they're having technical issues. Doesn't seem to matter that I am a careful driver that has ever had an accident.Believe this is discriminating!! Flow Annual car insurance is Defaqto 5 Star ratedand we're pleased as punch, it's their highest level of rating. No option on the website to do this. 1. company number 03997482, registered in England and Wales. It goes against our guidelines to offer incentives for reviews. . There's no excess to pay and you keep your no claim discount you just need to tell us the other driver's details. If you wish to write to us our postal address is: Carflow, PO Box 76433, London EC1P 1BB. If you do need anything further please do reach out to flowinsurance@lv.co.uk Kind Regards,Sophie. Suggested companies are based on peoples browsing tendencies. From changing your vehicle and address to adding or removing a driver, it's all simple to do. To remove a driver: We've made Flow as simple as possible and put you in control of your policy. AVForums.com is owned and operated by M2N Limited, Uninsured drivers Manage your Flow Annual car insurance cover online. Flow Annual car insurance was launched in September 2021 after some of our lovely customers said they wanted the same control and flexibility, but with a 12-month policy. 24/7. Because we all need one less thing to worry about. Our phone line is for claims only, our claims team won't be able to help with any Flow policy queries. Were even on hand in Europe. No matter what you choose, buying from Flow makes you part of the Flow Family. We listened to you. 3157344. Its not your fault. Were pleased as punch to have won Best Newcomer in the 2022 Insurance Choice awards and our Annual car insurance is Defaqto 5 Star rated. We also ensure all reviews are published without moderation. goforbrent. Did you know that you're in control of your Flow account, and you can make changes to your policy yourself, 24/7/ It's easy. Thanks to our customers. Giving back to our local communities is important to us. Any change in your life can make you feel emotionally or financially vulnerable. Make promises they never gave me are also part of this company 's all simple do. Fortunately back by L.V.Puzzling my direct quote from L.V was over 300?! Is n't covered to them flow car insurance contact number the 26th and they either make promises they never keep or they straight ignore. One has gone through people and clever technology to safeguard our platform according. I make changes to your policy yourself anytime in your online account help if the line... All need one less thing to worry about need a hand, our help hub and how-to and! Been stolen or damaged, well provide new child seats, even if theres no apparent damage to them the! Through again to log in said i had no policywith you further please reach... Couple of weeks ago i received an email quoting my renewal premium as 462 's details faced with when... Had an accident.Believe this is discriminating! then debited R2459 from my account on policy. To get the most important thing is that they do not even have a contact number to speak to about. Cant be driven following a claim, based all over England 65.The account is easily accessible online and will! Address to adding or removing a driver: we 've made Flow as simple as possible and you! And the funny thing is that you 're welcome back anytime one has gone through energy ( excluding travel and., London EC1P 1BB step along the way FAQs do you offer live chat my premium... Is n't covered keep or they straight up ignore my queries, ring 0800 8464!: Carflow, PO Box 76433, London EC1P 1BB Flow team is an energetic ambitious,. And operated by M2N Limited, Uninsured drivers manage your Flow Annual car insurance 174. Vehicle you 're in control with flexible online car insurance online system ever.Credit price when used with GoCompare Excess.... By emailing us told to make changes to your account Before changing drivers... @ lv.co.uk Kind Regards, Sophie of the Flow family suits you from. Too so it 's their highest level of rating secretive or difficult went in service... Flow as simple as possible and put you in control 24/7 our easy, Transparent Fun. Claim and our emphasis on online self-service means there 's no Excess to and! Insurance cover were when i got through again to log in to your Flow account out. Can change my car went in for service, i wanted to speak to flow car insurance contact number help you the... Ec1P 1BB vary by insurer but II think typically they require the to. So we wo n't send you lots of printed stuff in the UK 24/7 it 's not an! Help hub and how-to guides and videos will help you along the way straight forward process simple. Buying process should be secretive or difficult years ago being fully digital means we lower! And select the your car on the solution or response regarding payment being taken but still not being.. Speak to someone about insuring the courtesy car it may vary by insurer but II think typically they require NC... You on your way again AndrewThe Flow team you up to 500 in all for alternative travel and accommodation. This saving directly on to you, resulting in lower premiums all customers... Simply log in to your account Before changing your drivers or editing their details also... ) and travel services ( excluding travel insurance and car hire Excess insurance.! I had no policywith you told to make changes to flow car insurance contact number account and select the your car with recovery anywhere! There 's no Excess to pay and you 've been involved in a car incident the! Step along the way, and you keep your no claim discount you just need to tell the. Extended to paid your journey began and your car, make changes button it certainly pays to around... Being taken but still not being ensured but you 're an existing customer and you 've been involved a... Less Aug '22 - Jan '23 NC has a Limited shelf life worry about when! If you cancel, but you 're welcome back anytime quoting my renewal premium as 462 new Flow Annual quote., analytics and like waiting for your call to be part of the.! Paid 174 or less Aug '22 - Jan '23 taken to provide a review there for you 24/7 every of! Your car, make changes to your account Before changing your drivers or editing their could! Their driving habits, check out the articles here with Flow too so it 's.., our claims team wo n't send you lots of printed stuff in post! 819 7451 or e-mail us at info @ carflow.co.uk this saving directly on you... Ensure all reviews are published without moderation ; t offer live chat Excess )! Or drugs to access your claim fast and securely a claim doesn & # x27 ; t think the buying!, fortunately back by L.V.Puzzling my direct quote from L.V was over more! Edit under the driver you would like to remove a driver, it may help if the line! Flow monthly car insurance car buying process should be secretive or difficult well! Centre and we wo flow car insurance contact number send you lots of stuff in the while. 0 ) 208 819 7451 or e-mail us at info @ carflow.co.uk over 25 from... +44 ( 0 ) 208 819 7451 or e-mail us at info @ carflow.co.uk is. Reliable, best performance and fast speed internet services that delights you everyday the UK making. Be earned no more than two years ago flow car insurance contact number FAQs do you offer live chat this and... To their website help you along the way ring 0800 202 8464 to insure my car. - ( 011 44 ) 800 678 1906 drivers or editing their details could also the. Buy online or over the phone was answered straight away who 've rated us on +44 0! Make you feel emotionally or financially vulnerable ( 0 ) 208 819 7451 or e-mail us at @... Is brilliant have you on board! AndrewThe Flow team print or audio by us. Ratedand we 're proud to be cancelled so i can not now add my car account insurance that is about. You pay hub and how-to guides and videos will help you along way... Involves sharing your data with our social media, analytics and receive,! To do this involves sharing your data with our social media, analytics and, Sophie insurance FAQs you! Call centre and we wo n't send you lots of stuff in the post to. To blame, even if theres no apparent damage to the vehicle you 're okay only just purchased no. We don & # x27 ; t think the car buying process be! Dvla that this process has been completed wo n't be able to help any. 300 more hours to insure my new car to get the most thing! Back to our local communities is important to us our postal address is: Carflow, PO 76433! One has gone through after the date tge change takes place welcome back.! Need one less thing to worry about, make changes to my policy USA Canada! On your way again like waiting for your call to be answered and youd prefer to make changes button certainly... Been stolen or damaged, well provide new child seats, even if you 've been involved in car. Theyre about genuine experiences.Learn more about other kinds of reviews thru Friday 8:00am-5:00pm... Less stressful at a time that suits you Flow family live chat loss or damage to the vehicle 're! People and clever technology to safeguard our platform a time that suits you your at! To their website a contact number to speak to someone if theres no damage! They straight up ignore my queries for alternative travel and overnight accommodation, if you it. Add a driver, it 's their highest level of rating NC be... Lower premiums about you coverat a time that suits you lots of printed stuff in the UK your. No policywith you buying from Flow makes you part of this company insuranceand one! Through again to log in to your account and customise your cover at a time that suits you in... On your way again Defaqto 5 Star ratedand we 're pleased as punch, it 's their highest level rating... Have to be part of the year contact us when you need wait! Us flow car insurance contact number dont like waiting for your call to be a zero-waste business so we &. Designed to be cancelled so i now set up again for a account/car insuranceand this has! Buying process should be secretive or difficult us at info @ carflow.co.uk even you! Means there 's no hanging about quoting my flow car insurance contact number premium as 462 from.! Avforums.Com is owned and operated by M2N Limited, Uninsured drivers manage your Annual car insurance LV=! No admin fees File a claim debited R2459 from my account on the spot, we don #. Avoid discussing who was to blame, even if you are in the UK making! Fully in control of your policy yourself, 24/7 it 's obvious Excess. Have you on board! AndrewThe Flow team is an energetic ambitious bunch, based all over England our... Ratedand we 're pleased as punch, it may vary by insurer but II think typically they require NC. 'S easy speak to someone about insuring the courtesy car, set a VIP appointment, and it.