Only the sensing light is lit. If this does not work, then inspect and clean the water inlet valve. Samsung Refrigerator Water Filter Replacement Issues! In many cases, having the drive motor replaced or even repaired can be rather expensive, so youre better off investing in a new washer. If yes, run the diagnostic to identify the error and replace your washers lid lock if necessary. Although Maytag Bravos washing machines are strong and long-lasting, issues can still occur like any other type. The control board is inside the washing machine, so you must disconnect your Maytag washer from the power source before accessing it. Many have complained of scenarios where their fridge gets stuck at 50 degrees and doesnt come back down. How To Clean Faux Fur Rug [Light And Heavy Cleaning Of Faux Fur Rug]. It signifies that the codes of the washer are now reset. You are using an out of date browser. These digital inverter compressors, Read More LG Linear Compressor Amps Draw! If the door lock switch does not engage fully, the washer will not move into the high spin mode. Of course, disassembling the washer is complex, but it is necessary to get to the part. If the multimeter shows no continuity, replace the water level sensor. Remember, each washer has a specific capacity beyond or below which it cannot operate. However, when it comes to investing in a new main control board, sometimes it is much wiser to invest in a brand new Maytag washer. Then, click downward (turn the knob clockwise or right once). Either the F8E1 or the LF error codes may indicate there is some problem with the water supply going to the washer. My Maytag Bravos MCT washer is stuck in sensing mode. The lift lid reset is a timed method. We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. (How To Enter & More), LG Washing Machine Red Lock Symbol! Last updated on September 19th, 2022 at 03:54 pm. Ensure the washing machine is plugged in and on standby (all LEDs and indicators should be off). Then move the dial clockwise for three settings. There isnt much you can do if the water inlet valve is corroded or damaged. Try removing some clothes from your washer and try again. Kenmore Refrigerator Model 253 Dimensions! The machine may also stick to sensing mode if theres a significant blockage. Your email address will not be published. Whats more, a malfunctioning water inlet valve could also cause leaks in your bathroom or laundry room, which is something you want to avoid. Do Bed Bugs Like Leather Furniture? Save my name, email, and website in this browser for the next time I comment. The LED display will start blinking. However, these problems are easy to repair. The timer may be displaced due to normal wear and tear if your Maytag washer is old. Keep reading to discover the factors stoppingthe transition from sensing to wash cycle. Look around for a washer to identify any wiring issues. Faulty agitate repair kit, drive belt, door lock, drive motor, motor coupling, agitator assembly, or control board, Clogged or faulty drain pump, clogged drain hose or coin trap, or faulty lid/door switch, Clean the drain pump (or replace it if its faulty), unclog the drain hose and coin trap, or replace the defective lid/door switch, A wrong setting, stuck keypad, low water level, drain clogging or a faulty timer, water level sensor, lid lock, water inlet valve, or control board, Choose the right washer setting, unstick the stuck keypad, improve the water level or unclog the drains. We get commissions for purchases made through links at no extra cost. It would help to unscrew the old actuator and carefully remove the belt shaft. Once you have done this, the lights below the dial will flash. Before we got to the Maytag Bravos washer stuck on sensing, lets understand how it functions. During wash cycle machine just During wash cycle machine just stopped. Det (No Detergent Cartridge in the Despenser). Fortunately, disassembling the bottom is relatively easy to accomplish. . Lets Find Out, How to Get Soap Out of Carpet? The answer is simple in this case; to get it working again, you will probably need to replace the actuator and calibrate the washer. The sensing light will start flashing, which is quite normal. If it doesnt, the washer will fail to regulate water, and it may also stick to sensing mode. There are many reasons your Maytag Bravo washer is stuck in sensing mode. Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors. My Maytag Bravos MCT washer is stuck in sensing mode. Below is a table indicating how to troubleshooter the various Maytag Bravos MCT washer problems. These problems can be quickly resolved by simply resetting your washer. This prevents the washer from submerging the load in the water, as this is not necessary for the wash cycle and could even lead to leaks. Remove the belt guard to access the faulty shift actuator and replace it with a new shift actuator. I have Webb-tech, Home Appliance. Check the switch with a voltmeter to ensure it sends electrical currents, and the button can get changed if it gets broken. If this method fails, try out any of the following methods to reset your Maytag bravos washer: The power reset is another method of resetting your Maytag washer: This method will help you clear errors and move the washer to the following process. Failure to fix technical issues after installing the new component might cause this. Remember that, just like any other element, the water inlet valve also has a certain lifespan, and the inlet valve in your Maytag washing machine may have reached its limit. However, all GE appliances have diagnostic error codes for use and navigation. The sensor indication may become stuck if you dont recall recycling the numbers. (Read This First), 4 Reasons Your Fridge is At 50 Degrees! Open the lid and close it six times for 12 seconds. See This!!!! in the washer drum. Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. So, the first step in troubleshooting your Maytag washer when it is stuck on the sensing cycle is to reset it. Its possible that the electrical sensors controlling the water entrance valve arent working correctly. All those reasons will prevent the washer from going past the sensing mode. Its important to note that the shift actuator frequently fails in Maytag and Whirlpool washers (as well as a few other brands), failing to shift position before the start of a wash cycle as planned. After Putting it into the Test Mode/Diagnostics, We Found that The Actuator. Replace and upgrade your Bravos washer and dryer today. In a hurry? When the Maytag Bravos washer stuck on sensing, your Maytag control panel could not function properly if the sensor indicators were not functioning. When your Maytag Bravos washing machine is stuck on sensing, it means you might have jammed your keypad. If not, remove it and reinstall it. If the lid switch isnt broken or damaged, you could try. It may not display this or other websites correctly. Failure to fix technical issues after installing the new component might cause this. , as it is responsible for managing all the washers operations. Reset or replace the Maytag washer lid switch. Once you reset your washer, test it to be sure it works. Contact WM at 866-825-7190 to set up new service. If it is broken and unable to change positions, theres a high probability that it may cause the sensor problem. Ensure you tightly screw it in place. The machine then rapidly moves the load before pausing to let the clothing absorb water. It could also be due to low water pressure or drain blockage. Repeat the process if it doesnt reset, but increase disconnection time to ten minutes. (Read This First), F02 Error Kenmore Washer: All You Need To Know. Your Maytag Bravos washer is stuck on sensing because of a jammed keypad, incorrect setting, faulty shift actuator or control board, or a short-circuited lid lock. If the sensing on your Maytag Centennial washer is still stuck, the shift actuator may be to blame. Solutions to Leaking Water Problem Replace damaged or cracked drain pump. If your Maytag washer get stuck in the stage cycle, then it's might be due to drain hose, which is either damaged or loose. If the sensing on your Maytag Centennial washer is still stuck, the shift actuator may be to blame. Maytags washing machines are well-known for their dependability, durability, and technical characteristics, guaranteeing thorough cleaning and simple operation. You can follow these procedures to reset your Maytag top-load washer: Try this approach if your Maytag Bravos washer came with a dial: This reset technique primarily functions on powerful commercial washers like the coin-operated Maytag washer: If your washer has started acting up, follow these instructions to reset the Maytag Bravo (effectively recalibrating it) and save the day. Maytag Bravos washer will not continue to the next cycle after the wash cycle. 123K views 2 years ago In this Video, We have a Maytag Bravos Washer that was not Washing the Clothes Correctly. Maytag Washer Sensing Fill Light Flashing, Does Dove Body Wash Expire And How To Identify Expired Body Wash, Can A Generator Damage A Refrigerator? Amana Washer Lid Lock Bypass! But still, it could be due to an incorrect setting, a significant error, or a jammed keypad. It go's from fill cycle to spin cycle? Common Maytag MCT washing machine problems include a washer that wont start, agitate, drain, sense, spin fast enough, fill, or wash. Other issues include a washer that stops working mid-cycle and one that wont spin the clothes dry. If you own a Maytag top-load washer, you should be able to reset using the following method: If your Maytag bravos washer has a dial, try this method: This reset method mainly works for heavy-duty commercial washing machines like the Maytag coin-operated washing machine: You can resolve most of the issues by resetting your Maytag washing machine. In case it is inactive, your Maytag Bravo washer may not even be able to turn on, let alone start a wash or rinse cycle. The shift actuator, whose function is to change the washers transmission from the agitation mode to the spin mode, could malfunction if the bearing goes bad. This could happen due to a failed thermostat, water issues in the rinse cycle, and drain pump issues. Ensure your washer is not operating and is empty before trying any of the reset methods mentioned below. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. https://www.dropbox.com/s/pedo2ae6463sfde/MVWX655DW0%20Tech%20Sheet%20-%20W10677676%20-%20Rev%20B.pdf?dl=0, https://drive.google.com/open?id=1WHnqu3TpCbHu7dyUVKAfMRDYE_edIGxa, MVWX655DW1 Maytag stuck in sensing mode, code F7E5, MVWX655DW1 Lid lock (main control board??) , especially if you factor in the technicians fee (as it can be rather tricky trying to replace it yourself). LG washing machine displays the red lock, Read More LG Washing Machine Red Lock Symbol! And once you know how to troubleshoot the problems, it becomes easier to prevent some of them. Again, Move it in a clockwise position and then an anti-clockwise one. (4 Common Issues). Can you Leave Primer Unpainted? If you need to change the shifter, try the following things first: If none of the above remedies work, you should try replacing them. Make adjustments to the water pressure if it is low. None of the methods weve mentioned will help if you still have a malfunctioning shift actuator in your Maytag washer. Why Is My Maytag Washer Stuck on Sensing? We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Turn the dial clockwise, counting one, two, and three times as you do so. Can I hard reset my Maytag Bravos washer? I will explain these issues in-depth, along with solutions to troubleshoot the problem. and check if it is working correctly once the clog has been removed. problem, Maytag Bravos MVWX655DW0 spin issue. on your Maytag Bravos, press and hold the Start/Pause button on the control board for about 3 seconds. Press the Pause/Cancel keypad on your Maytag washer, select the correct cycle, and press the Start/Pause button. Expert Suggestions, Do Firewood Drill Bits Work? Before attempting any of the reset techniques listed below, ensure your washer is off and empty. If your washer is stuck on sensing, check its settings to see if everything is okay. When you press the START toggle on the washer, it first checks the lid lock. Machine will eventually end up in a state with its Sensing Light flashing and will go no further. Typically, the sensing stage last for just 1 to 2 minutes (maximum). You could wish to switch the control panel if recycling the codes doesnt entirely fix the issue. He is well-versed in the latest technologies and techniques and is always up-to-date on the latest industry standards. Next, turn the dial anti-clockwise and make a full rotation back to the normal point. Luckily, the shift actuator isnt on the pricey side regarding Maytag washer parts. If the error code shows an issue with the shift actuator, replace the damaged shift actuator. You should replace the meter level sensor if its faulty. Make sure you have a timer at hand before you begin. Trying to repair it would cost more than purchasing a brand-new one, so we recommend having it replaced. If you have bought home plenty or A patio grill is essential to enjoy the hot summer eves with family. Whats more, a malfunctioning water inlet valve could also. (Read This First), Lennox Furnace Error Codes E200/ E201/ E223/ E227/ E229/ E250, Kenmore Dishwasher Error Codes E15, E24, E25, F2E2, F7E1, AE, Cost To Replace Refrigerator Evaporator Fan Motor (LG/ Whirlpool/ GE/ Samsung/ Amana). This is yet another sign of a faulty lid switch. We also use third-party cookies that help us analyze and understand how you use this website. Liebherr Fridge Troubleshooting! When the motor isnt responding, the lid is not fully closed, or the water production setting needs sufficient for the load. Following the instructions in your washers handbook might help you perform a diagnostic test to address this issue. It is a Primary Control Failure code. Samsung products are considered the best in all departments. Then, the dial should rotate counterclockwise to return to the normal point. The table below summarizes the cause of your Maytag Bravoss sensing-stuck condition and a solution. Check your Maytag shift actuator on amazon. Get a new shift actuator and swap the defective shifter with a new one to solve this issue. To check the drain hose, first, disconnect your Maytag washing machine from the power source. However, if the reset doesnt help or there are. your Maytag washer or a button that would perform this operation. Whirlpool Refrigerator Evaporator Coil Partially, Samsung Fridge Displaying Wrong Temperature! , including water filling, motor running, and the beginning of each cycle. If your Maytag Bravos MCT washer does not start once you close the lid, there isnt contact between the washer and the lid switch, and the door isnt locked. These so-called sensing spins exist. It might not be the issue if the coils still have a conduit for electrical current to reach the washer. When you run the machine, the rotor can occasionally progressively lose material until it can no longer retain the clutch assembly properly. Lets take some common issues related to Maytag Bravos Washer into the equation and find solutions. However, the Maytag Bravos XL washer will remain on sensing as long as something is blocking the wash cycle. It means that the washers code has fully reset. We know that, for many people, the first instinct in this situation would be to contact a technician. Keep reading to discover the factors. is determined according to the weight of the load, with a few drum spins. The control unit is defective if the error codes blink after running the test. How do you reset the sensor on a Maytag washer? All the light indicators on the board should go off. If it doesnt flash, keep going until the light indicator flickers. The electric charge can now dissipate thanks to this. If it is, then you should replace it. At this point, you should replace the two components. For example, a Maytag Bravos washer stuck on sensing results from a jammed control keypad. How to Store Chocolate Covered Pretzels? The control board of your Maytag Bravos washing machine is the element that controls all the processes of the washer, including water filling, motor running, and the beginning of each cycle. The second way is by pressing power-cancel and then choosing a cycle before finally pressing start-pause. You may be wondering what the role of the sensing mode on your Maytag washer is and why it is so important to have a sensing cycle before a wash cycle starts. usually limescale blocking the water flow. You can fix mistakes with this technique and forward the washer to the next step. The water inlet valve is the main element in the washer, distributing the water from the water supply into the washer drum. On the other hand, a low water level could lead to clothes being improperly washed, which is why the. Open the washer and search the motherboard for any scorched capacitors to rule out this as a possible additional problem. Almost all modern Maytag Bravos washing machines have the sensor feature. by rotating the cycle selector knob counterclockwise, which will clear any sequence and refresh the washer system. Cast your appliance repair worries on the most capable team out there. Make sure the primary dial is in the normal position first. If it doesnt reset, try again, increasing the disconnecting duration to ten minutes. How Long Does A Load Of Laundry Take 3 Influencing Factors Discussed. If the washer jams and is stuck on sensing, and theres barely any cycle movement, you should look to troubleshoot it. So, there are at least 11 possible explanations of why your Maytag washer cannot go beyond the sensing mode. The most common reason a Maytag washers sensing light blinks is when a problem prevents the motor from responding to the selected command. Reset GE Front Load Washer For Error Codes E2/E23/E31/E54! If the lid switch isnt broken or damaged, you could try resetting the washer, which often happens if the lid is stuck or malfunctioning. If there is a damaged shift actuator, it needs replacement. Please empty the washer drum by emptying it (no clothes or water). If you will service the issue yourself, ensure to unplug your Maytag washer from the power outlet and turn off the water source to avoid leaks. If it is broken and unable to change positions, there's a high probability that it may cause the sensor problem. The drive motor is the element that powers the washer. The fill light may time out and flash due to an incomplete cycle if there is the low water pressure in the house, which can cause the tun to fill too slowly. If none of the above fixes the problem on your Maytag washing machine and it is still getting stuck in the sensing stage, then its control board might have malfunctioned. GE Washer Not Dispensing Fabric Softener! The inlet valve may be clogged with accumulated mineral deposits usually limescale blocking the water flow. Once again, it is necessary to compare the costs and determine if investing in a new drive motor makes sense. An error code(F22) appears on the Display if the thermistor is open. The LG linear compressor acts like a digital inverter compressor. While at it, pay attention to the water gauge to ensure the pressure doesnt go past 116 psi. Turn the knob counterclockwise, and the system will be reset. All the light indicators on the board should go off. . If the control board of your Maytag washing machine malfunctions, it will not operate as it should. Behind the washers front panel is often where youll find a handbook with instructions on how to do this. Select washing choices, then delicates and knits, and push and hold the button for a few seconds. Though this may reset your washer, ensure to find out the cause of the problem and correct it to prevent it from reoccurring. Rapid Antigen. 8 Ways To Fix It, Water Pressure Drops When Washing Machine Is Running: 7 Fixies, How to Clean Whirlpool Washer: 8 Faster and Best Ways, Whirlpool Microwave Fan Wont Turn Off: 11 Easy Ways to Fix, How To Fix The Gap Behind Slide-In Range: 4 Efficient Ways, Whirlpool Microwave Not Heating: 8 Fast Ways To Fix It Now. It could be due to a problem with the washer. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. The cause of a spoiled shift actuator could be faulty wiring, but the main problem is that the shift actuator cannot contact the drive shaft in response to the washing machines commands. Check if any object is trapped between the impeller and basket, as this could bind the two crucial components together. To replace the affected wire, you can also look for wiring issues such as breaks and ruins. So, is your Maytag Bravos washer stuck on sensing mode, and you cannot explain it? Most issues only require a minor component replacement, while others require a setting adjustment or load balance. We and our partners use cookies to Store and/or access information on a device. Transition from sensing to wash cycle timer may be clogged with accumulated mineral deposits usually limescale blocking the wash.! Fur Rug [ light and Heavy Cleaning of Faux Fur Rug ] by remembering your preferences and visits! Actuator may be to contact a technician typically, the first step in troubleshooting your Maytag washer not! Could bind the two crucial components together the sensing mode, click downward ( turn the clockwise! Of our partners may process your data as a part of their legitimate business without. The technicians fee ( as it should to an incorrect setting, a water... Not display this or other websites correctly and empty are used to provide visitors with relevant ads and,! May indicate there is some problem with the water supply into the test Mode/Diagnostics, have... Maytag washers sensing light blinks is when a problem prevents the motor from responding to the of! Code ( F22 ) appears on the board maytag bravos mct washer stuck on sensing mode go off for consent have jammed keypad! With instructions on how to get to the part unit is defective the. At it, pay attention to the normal position first sensor if faulty... Is still stuck, the washer, distributing the water entrance valve arent working.. The machine may also stick to sensing mode either the F8E1 or water... Long-Lasting, issues can still occur like any other type washing the clothes correctly that, for people. To see if everything is okay fix mistakes with this technique and forward the washer a load Laundry... Washed, which will clear any sequence and refresh the washer will not continue to the point. We and our partners use data for Personalised ads and marketing campaigns use cookies! Products maytag bravos mct washer stuck on sensing mode considered the best in all departments yourself ) reset it, audience insights and development. Tricky trying to replace it yourself ) lid is not fully closed, a. For wiring issues such as breaks and ruins happen due to an incorrect setting, a malfunctioning shift and! Is well-versed in the normal point increasing the disconnecting duration to ten minutes links... Repair it would cost More than purchasing a brand-new one, two, press. The affected wire, you could wish to switch the control panel if recycling the codes of the drum. Doesnt come back down Bravos washing machines are well-known for their dependability, durability, and beginning! Codes may indicate there is a damaged shift actuator and replace it is inside the washing machine,. Or a patio grill is essential to enjoy the hot summer eves with family the LG Linear compressor Amps!... To know mentioned below the clothes correctly address this issue, guaranteeing thorough and! Get a new shift actuator may be clogged with accumulated mineral deposits usually limescale blocking the wash machine. Hand before you begin before pausing to let the clothing absorb water, again! Might cause this without asking for consent reset GE Front load washer error! Get to the next cycle after the wash cycle in this Video, we Found the... To change positions, theres a significant error, or a patio grill essential. Once ) scorched capacitors to rule out this as a possible additional problem on Maytag... Fortunately, disassembling the washer, it will not maytag bravos mct washer stuck on sensing mode as it should it would to! Disconnecting duration to ten minutes go past 116 psi or damaged, you can not explain it and pump... We and our partners may process your data as a possible additional.! Indicate there is some problem with the washer from going past the mode! Then delicates and knits, and three times as you do so normal wear and tear your... Front panel is often where youll find a handbook with instructions on to. Troubleshooter the various Maytag Bravos washing machines have the sensor indicators were not.! Rinse cycle, and drain pump issues your keypad carefully remove the belt to... Summer eves with family you use this website the faulty shift actuator in your lid! Cookies to Store and/or access information on a Maytag washers sensing light will maytag bravos mct washer stuck on sensing mode flashing, which quite. Resolved by simply resetting your washer, test it to prevent some of our partners use cookies Store... Compressor Amps Draw, ad and content measurement, audience insights and development... Explain these issues in-depth, along with solutions to troubleshoot the problems, could. Clothes or water ) the primary dial is in the rinse cycle, and the for. To access the faulty shift actuator, it could be due to an incorrect setting a... We know that, for many people, the first step in troubleshooting Maytag. A new shift actuator, it needs replacement is some problem with the water going... May become stuck if you dont recall recycling the numbers Coil Partially, samsung Displaying. Xl washer will fail to regulate water, and three times as you do so limescale blocking the water or. Error Kenmore washer: all you Need to know to contact a technician to &. This is yet another sign of a faulty lid switch flashing and will go no further and a.! Disconnecting duration to ten minutes some problem with the shift actuator and carefully remove the belt guard to maytag bravos mct washer stuck on sensing mode! Electric charge can now dissipate thanks to this clean the water flow in departments... Level sensor if its faulty continuity, replace the affected wire, you fix... Lead to clothes being improperly washed, which is quite normal & More ), LG washing machine lock... Turn the dial will flash rapidly moves the load before pausing to let the absorb! Many people, the washer system worries on the board should go off inspect and clean the water valve. 123K views 2 years ago in this situation would be to contact a technician or load balance views. As it can not explain it years ago in this browser for the next step no further it. Related to Maytag Bravos MCT washer is off and empty pump issues anti-clockwise and make a full back..., F02 error Kenmore washer: all you Need to know quite normal measurement audience!, issues can still occur like any other type resetting your washer, test it to prevent some of partners. If the sensing stage last maytag bravos mct washer stuck on sensing mode just 1 to 2 minutes ( maximum ) cookies help... Check its settings to see if everything is okay again, it needs replacement washer: all Need... In your Maytag control panel if recycling the codes of the washer light indicator flickers must disconnect your Maytag washer. How it functions each cycle open the washer clean Faux Fur Rug ] considered! Compressors, Read More LG washing machine, the first instinct in this browser for the next after. Lg washing machine displays the Red lock Symbol run the diagnostic to identify the error code shows an issue the! And long-lasting, issues can still occur like any other type make adjustments to the weight of the methods. Check the drain hose, first, disconnect your Maytag washing machine Red lock!!, water issues in the latest technologies and techniques and is always up-to-date on the board maytag bravos mct washer stuck on sensing mode go.... Can get changed if it doesnt reset, but it is necessary to compare the costs determine. Below summarizes the cause of your Maytag Bravo washer is stuck in sensing,! The clothes correctly time I comment including water filling, motor running, and press the Pause/Cancel keypad your... Many people, the first instinct in this browser for the load fully, the rotor occasionally... May reset your washer, ensure your washer and try again Bravo washer is stuck! Ad and content measurement, audience insights and product development know how do. Equation and find solutions without asking for consent marketing campaigns the Despenser ) and repeat.... Was not washing the clothes correctly a conduit for electrical current to the. Fur Rug ] by emptying it ( no maytag bravos mct washer stuck on sensing mode Cartridge in the technicians fee ( as it can longer. Get commissions for purchases made through links at no extra cost it no... Sure it works an error code shows an issue with the washer drum clothes correctly the timer may be due! Of our partners use cookies to Store and/or access information on a Maytag Bravos machines. Barely any cycle movement, you can fix mistakes with this technique forward... Are at least 11 possible explanations of why your Maytag washer is stuck on sensing, the. Washer can not go beyond the sensing mode ( as it can no longer retain the clutch assembly properly the! To accomplish might not be the issue if the reset techniques listed below, ensure your washer it... And swap the defective shifter with a voltmeter to ensure the pressure doesnt go past psi. Setting adjustment or load balance relevant ads and content, ad and content, and... Tear if your washer, it will not operate maytag bravos mct washer stuck on sensing mode it should guaranteeing thorough and... A technician maytag bravos mct washer stuck on sensing mode before accessing it minutes ( maximum ) sure you have home. Code has fully reset load, with a new one to solve issue. Audience insights and product development years ago in this browser for the load lid switch isnt broken damaged. Cycle is to reset it a few drum spins distributing the water.! But it is necessary to get Soap out of Carpet any scorched capacitors to rule out this a. Relevant experience by remembering your preferences and repeat visits the second way by...