BBB is here to help. At no point was there ever a bill sent to my house, an email sent to me, or a phone call made. ?( ',? This issue is out of Towne Properties' hands. 00% work on getting you out of your lease term, as we wouldnt want you to continue to be unhappy with living here if we couldnt make it right for you.". Web94 reviews from Towne Properties employees about Towne Properties culture, salaries, benefits, work-life balance, management, job security, and more. My response was that I was not filing on behalf of just myself, but that Towne Properties withdrew money from the HOA account after Jan 1, of this year when they no longer represented the community as previously stated in their response. Williams has no qualms about the buildings structural integrity and thinks the board is doing a good job in managing the property. This is not true. It is now the end of October, and the Towne Properties property manager Judy M was notified several weeks ago (10/10/2020) that the reimbursement has still not been received. I have yet to be contacted by a Towne representative who is capable of performing the duties as described in the managing agent contract, which I have requested a copy of the agreement between Towne and the Associantion being I am a voting member and am entitled to said paperwork according to the by-laws, and Towne as the managing agent is who I have made my request to for that info and as the managing agent they are to provide all the governing rules to unit owners. Fireproofing, then my ceiling. In January, I was told by structural contractors that their work was completed in the unit I purchased. Towne Properties is the professional community association management company for the Association. Less than half of the building agrees with Ragouzis, said Tom Williams, who moved to Madison House six years ago. I have pictures of before and after. ZW^}vt Theyre responsible for any main line. *** ********** has proven difficult to work with, loses his temper, and resorts to personal insults when he does not receive the answers he wants. WebShowe later filed an amended complaint adding Towne Properties, Ltd., Towne Building Group, Inc., and trustee Janet Ziegler as defendants claiming tortious interference with the contract to sell property. It accuses Towne Properties LLC of breaching its management contract by allowing the building and garages to fall into extreme disrepair., Were not concerned, said Towne Properties principal Neil Bortz. See Harless v. Willis Day Warehousing Co. (1978), 54 Ohio St.2d 64, 66, 375 N.E.2d 46, 47; Crowninshield/Old Town Comm. Signed by Judge Matthew W. McFarland on 03/19/2021. Then, water started backing up into my bathroom since in June of 2022. No further action is required. We held that the trial court in that case improperly granted the landlord's motion for summary judgment on the pleadings and that the reasonable inferences permitted by the pleadings provided a sufficient factual basis for a finding that the one-hundred-dollar "non-refundable pet fee" was a security deposit. Aultman Hosp. at 271, 736 N.E.2d 511, fn. As I have periodically stated even prior to July 15th I have been unhappy living here with roaches as roommates. Upon arrival at the unit with all of my personal belongings I found that the drop ceiling had been torn out, lights left dangling from where the wires were attached with the breakers on, part of the floor had been completely exposed to the subfloor, and semi-permanent supports had been placed and drywalled in. endstream endobj 100 0 obj <>/ProcSet[/PDF/Text]>>/Subtype/Form/Type/XObject>>stream There is nothing further that we can comment on or add. There is nothing further we can comment on. WebTowne Properties insights Based on 71 survey responses Areas for improvement Inclusive work environment Overall satisfaction Trust in colleagues Decent for a while, but 401k 3:23-CV-00016 | 2023-01-30, U.S. District Courts | Finance | My landlords are profiting off of the city's water, a public utility, roughly $100 per person, per month. A-0006486 (Ohio Ct. App. I have yet to hear anything from the manager Kandace W and it has been almost a month. (kaf) Modified on 3/21/2021 (kaf). After this, he asked about being let out of the lease again. They have lied to me repeatedly, and dodge my calls Now they are sending me lawyer bills because they think my being angry with them somehow gives them lattitude on their responsibilities when resident safety is compromised. of the ******** County Records. During the visit, *** ********** voiced his disagreement with the stated scope of work the Association was required to complete in the Unit. NRVya|8EZ,]?GxsHjspKnEFh>0L6{~H`WvxJM_L*1z^wI3G'+:L]}G/;|$|*}w1%zR)d#M;5#U9YFs8uK%7-EQx1eGt>53gmf1 (l]YQ-ecbr0N!9DrygA}`KMFXLXN67^TUw+=t^HOaJ\>P9i&TaUzLS9/R!x Ndn.k7z K\A: QJU% 'K)hy?9k7XQ,Fw/@T|pS,Z4ktC@v`t2"O4PM#%Qx(Lwu\y\%/cpu!64@6THdWo[}DYQ;g."5g$Xc:]%iN&4]C_8]oy2;W3Og^8=D>YHDpsvD'soefT\>C1_TZ",z"\>_;rP?#Yp!5C%=_foxA6R3{Vw h`I[WE Hes a troublemaker, Williams said. (Attachments: #1 Exhibit A-Summons To Trans Union, LLC, #2 Exhibit B-Complaint To Trans Union, LLC, #3 Civil Cover Sheet, #4 Supplemental Civil Cover Sheet) (Huse, William) (Entered: 02/26/2021), U.S. District Courts | Finance | Towne Properties, the association management tasked with the homes upkeep through taking the boards direction, also weighed in. Association has authorized repairs to *** ************ unit for which it is responsible under the Association's Declaration. See you in court. Noah, the Towne Properties representative assured me the necessary repairs would be made to secure that certificate of occupancy. I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. So, we had all plumbing in our downstairs bathroom turned off for almost a year. Towne Properties offers association and property management, property development, renovation & construction services in 7 U.S. Markets. The invoice for the repair work for the common area water supply line was submitted to The Meadows HOA Board and approved for reimbursement at the June 21 Meadows HOA Board meeting. The Equifax defendants shall have until April 16, 2021 to answer or otherwise respond to the complaint. Please see attached complaint regarding the above. hbbd``b`z$[@ DD@7H Cases involving consumer credit violations, 371, 480, 1371, 1480, 2371, 2480, 3371, 3480, 4371, 4480, 5371, Truth in Lending Act (TILA) - 15 USC 1601-1667 This is in response to your letter of 8/22/22 regarding *** ***** *****, ID# ********. The undersigned represents Towne Properties, in its capacity as the current Community Association Management Company for our client, the **** **** Condominium Unit Owners Association, Inc. (Association). Co. (1989), 46 Ohio St.3d 51, 544 N.E.2d 920, 923; Pool, supra, at 270, 736 N.E.2d at 509-510. xSUt+ ,H553Rp,L qIQ00 :&Y)8()g(d&($ sSBQLIMHX` 9AM,)P6 :aXcRr*!]S2L+. As a matter of policy, BBB does not endorse any product, service or business. I have called multiple times, left messages and sent emails trying to get an update if it had been approved or denied. I have a job, an autistic son of 9, a 3 year old, aging parents and a 94 year old grandmother with Alzheimers, I apologize if I dont wake up in the morning and think: how can I serve Towne Properties today!?!? GOOGLE MAPS As a preliminary matter, we note that although the parties filed a motion for partial summary judgment on the pet charge claim, the other issues raised in appellants' complaint related to the amount of damages owed by appellants to the landlord. ASAP. xy8{e)-?BbQ1cLc03YfD%[lI(;)!Ng9{}_J ;?C dBYU5 0DHVH`Hp<0( q,dGsG,w WebAttorneys at Schuckit & Associates on Friday removed a lawsuit against Equifax, TransUnion and other defendants to Ohio Southern District Court. 10. In August 2022, a Towne Properties representative and a contractor visited *** ************ Unit in order to assess the state of the Unit and determine the scope of work required to be completed by the Association in accordance with the Association's maintenance, repair, and replacement responsibilities. An electrician did come out, and he cut out half of my lights, left them on the floor, and put screws in the partial fireproofing **** put in to somewhat hold up my lights since the were in the drop ceiling tiles originally. If there are stories about gentrification in the Greater Cincinnati area that you think we should cover, let us know. 142 0 obj <>stream I was just simply sent to collections. Madison has reached a tentative agreement with the owners of East Towne and West Residents said theyve long needed things like new roofs, driveways, and cleaning despite paying $200 a month for upkeep. ****** ******, Marketplace Resource Consultant clo Better Business Bureau 1 E, 4th, Suite 600 Cincinnati, **** 45202, Re:Complaint against Towne Properties ID ********. We stand by previous responses. N3Hf)8"Auw q8` c It was a bit later when my wife took my kids to the community pool she discovered my key fob was de-activated. See details. The email directed the I-Team to a 2020 case in which Ragouzis made similar claims about the buildings safety. The buildings structural integrity may be compromised, the structure may be in an unsafe condition, and is not being maintained as a first-class condominium.. Madison House condo owners received notice of a 35% increase in association fees, blaming residents whove sued the building to force structural repairs. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. There is nothing further we can comment on. (Huse, William) (Entered: 03/16/2021), (#6) ANSWER to #4 Complaint, filed by National Credit Systems, Inc.. (Gentry, Boyd) (Entered: 03/15/2021), (#5) NOTICE of Appearance by Boyd W Gentry for Defendant National Credit Systems, Inc. (Gentry, Boyd) (Entered: 03/08/2021), (#4) COMPLAINT with JURY DEMAND originally filed 2/18/2021 in Hamilton County Court of Common Pleas (Case No. See Noble v. Colwell (1989), 44 Ohio St.3d 92, 540 N.E.2d 1381, syllabus; Worley v. Cincinnati (Aug. 25, 2000), Hamilton App. In a letter to condo owners this week, the board announced a 35% hike in association fees and a doubling of reserve funding to $863,490. She is part of our Report For America donor-supported journalism program. (1997), 78 Ohio St.3d 353, 361, 678 N.E.2d 2d 519, 526; Pool, supra, at 270, 736 N.E.2d at 509. In addition, 5 @Xv?,oJ"~_F $q{}q Gay Her response was that she had called Anderson Hills Plumbing and they would be out. I received no response. ~9& 0u~]Xs rC'x* LPY*P'( `1e"= 6 1# IOR 6{Ju d~*c=* Ij.82'`F=3D? Towne Properties filed a counterclaim for damages to the leased premises over the amount of the security deposit. We hold that they are not well taken. Any further communication from *** ********** should be directed to ***** * ********. Customer Reviews are not used in the calculation of BBB Rating. Should you have any further questions, or wish to discuss this matter further, please do not hesitate to contact me. If they felt it was owed they could have filed suit, but instead they illegally withdrew the funds. Urban Redev. The litigation, filed Friday, follows a lawsuit filed Jan. 20 against Hsiehs father and brother alleging that Baby Monster LLC, an entity co-managed by Pham, had hired Towne Properties stands by our previous responses of 9/12/22 and 9/22/22. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. In an email to the I-Team, President Joe Faessler said: The association will not discuss matters related to pending or threatened litigation with the media. It is not our job to contact a resident as to when their payments are due since they receive payment coupons at the beginning of the year. The Department of Justice and the U.S. Attorneys Office for the Southern District of Ohio announced today that the owners, developers and builders of 82 multi-family housing complexes have agreed to make extensive modifications to their properties and pay $475,000 to resolve claims that they violated the Fair Housing Act and the Americans As the professional community association management company, Towne Properties and any Community Association Manager working for Towne Properties assigned to the Association works at the direction and control of the Association's Board of Directors and has limited independent authority to take any action without Board approval. Bortz explained Towne Properties can only follow orders to conduct maintenance or make improvements that are directly from the association, and cant act independently. (kh) (Entered: 03/24/2021), (#16) NOTICE of Settlement by Defendants Equifax Information Services, LLC, Equifax, Inc. (Wallace, David) (Entered: 03/23/2021), Deadline reset per 03/19/2021 Notation Order: Defendants Equifax, Inc. and Equifax Information Services LLC's answer due 04/16/2021. When we found this to be the case, I made sure that *** was fully aware. I am absolutely not aware of when the fees are due. 2st{oVYeFG4p+c(xwQg]G8]csRu2$Se3$}tijO8*#{l.'(yjuu6|)!OgR4SX{5*wY##WR]+t?6vf_H:G,OAGNr\$ )z\~\efejX*tE7D#]29^:&m8Yk!%JMUrA7twLs6{fB[0 VS^?/vf'sYloYg$pS|+m]FHyO?._ Eko^IKLg`#GkOzTDuE;$JcWemv-O=2c0Hxr5}mKZP4-~"@$P.#vxQ4z,!A~y":H"yGL.8/L '&vK"!3;U8g>Src[x?S*(oMbVn!pK7WCmj&d2_#.z^t`+ E oJO=r>,d3MA %kw/M(w(Y Wy[EcM=Bg{:EZ8/>S>&/JFY4mw|Iaq 3m;aYh+ WAv=Gd08Y' !U7=UONJ>0)F8W4s5$jzm^5u>r^*4nf kNM_}H|m}w|?4s3o`jQB} HG4s6Z0@ O,K:50YC5oTWx8hSB#"guXPRVAUq\! Towne Properties has nothing further that we can add. They said their association management has been negligent of their properties and preying on vulnerable people with fines. Compensation/Benefits. They withheld the by-laws, and have yet to produce the updated contract as well as failing to complete work their prior rep (1st of the 3) stated was done. Citizenship and Immigration Services. Our cleaning services and equipments are affordable and our cleaning experts are highly trained. WebIf you are a neighborhood, apartment complex or any other entity looking for a competent business to manage your property, stay far away from Towne Properties. First, appellants argue that the pet charge under the lease was a nonrefundable pet deposit, which, under this court's decision in Pool v. Insignia Residential Group (1999), 136 Ohio App.3d 266, 736 N.E.2d 2d 507, constituted a security deposit as defined in R.C. Towne Properties continues to stand by their response. Central Cincinnati District Office (513) 751-5040. (kaf) Modified on 3/21/2021 (kaf). We affirm the summary judgment entered in favor of Town Properties on the pet-charge claim. Copyright 2023 Scripps Media, Inc. All rights reserved. Showe demanded specific performance of the contract or compensatory and punitive damages. *** ********** began arguing with and insulting the Towne Properties representative and contractor. ********* **** Homeowners Association, Inc. had a contract with Towne Properties beginning January 1, 2020 and ending on December 31, 2021. I only called ******because my neighbor would not respond. This all dates back to January when I was told by Towne the work was finished as far as occupancy until the inspector arrived, which they were not even present for at either visit despite being informed of the time and place. And it cautioned Madison House condo owners to expect higher expenses for future repairs. Defendant: Associate Director Ted Kim and U.S. Regards, Full title:SUSAN CLARK, and NICOLE STAUN, Plaintiffs-Appellants, and SHELLEE LAYMAN, Court:Court of Appeals of Ohio, First District, Hamilton County. u/~u;y h]V$wLV dC\N6(f@T. Approximately two weeks ago my wife called Cindy to discuss this EXACT matter and yet again, while she had our account pulled up in front of her she neglected to mention anything at all and simply said the check had not been processed yet. Cindy H***, who has since departed Towne Properties, claimed they sent statements every single time a payment was due and I have never received one. In a letter to condo owners this week, the board announced a 35% hike in association fees and a doubling of reserve funding to $863,490. 2. The board said it budgeted $30,000 for 2022 but will likely spend more than $100,000. After a treatment, nothing was sent over for a few weeks and we were hopeful that all was well. My water bill before this was $25 a month, I absolutely do not use $150 worth of water and neither do most people in my building. #[MvBQ+g}T5mg)!&ezH^}eSCslrM"Z9+_qS1xySX,-E%X*oepQgfIKtX([PD;gY I-/yJW^B{_E/~e \VYZ<55Z>Lm6? Towne Properties filed a counterclaim for damages to the leased premises over the amount of the security deposit. (Wallace, David) (Entered: 04/22/2021), Reset Deadlines per doc #16 : Equifax Information Services, LLC answer due 5/24/2021; Equifax, Inc. answer due 5/24/2021. #13 and #14 . *** ***** is aware of when his fees are due as you can see by the history of his account. I also forgot to mention that I when I sent them the check for $500 unbeknownst to me I was even being sent to collections, I just wanted to settle any past debts and pay for my future dues, they took 4 weeks to cash the check. Maybe its time we re-involve the attorney general. If they thought they were due those funds they should of taken us to court, but instead they stole the money. This is in reference to your letter of 9/19, *** *******. Both parties filed motions for partial summary judgment on the pet-charge claim and for summary judgment on the Towne Properties's counterclaim. This is not a typical situation and when provided with all the necessary documentation at the time of application is what allows us to process and approve within 72 hours. They charged me without even looking into it. They also have issued a "demand letter charge" of $100 even when I have stayed current and have paid my dues each month. October 6,2022*** *******ID #********The decision has been made to put ***s apartment back on the treatment schedule with ****. Towne has made zero effort to repair the fireproofing since then. Mar. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Manhattan-based GAIA Real Estate has sued South End developer Building and Land Technology, the city of Stamford and multiple other entities over their handling I submitted and exterior modification request on 08/17/2022 to Towne properties for a Radon mitigation system t to be installed on the condo I purchased on 07/25/2022. Fair Credit Reporting Act (FCRA) - 15 USC 1681 *********** contract renewed on October 1, 2021 since we did not receive any notification from the Board. WebFiled: February 20, 2023 as 2:2023cv00257. I have already responded to this message. The reserve fees are to be in trust and have nothing to do with the day-to-day operations, including attorney fees.. Specifically, the lease supported the inference that the tenant had paid a two-hundred-dollar pet charge to secure his performance and that only one-half of that deposit was credited to him. Another bogus argument for not paying the approved reimbursement. ***** *****. We hold that Pool is distinguishable and does not mandate a reversal of the trial court's judgment as to the pet-charge claim in the present case. . BBB Business Profiles are subject to change at any time. I dont have a problem with the condo fees going up. 115 0 obj <>/Filter/FlateDecode/ID[]/Index[96 47]/Length 89/Prev 134006/Root 97 0 R/Size 143/Type/XRef/W[1 2 1]>>stream Residents plan to hold a special meeting to discuss their grievances over their townhomes at the Avondale Business Center on Reading Road on Saturday at 3 p.m. Monique John covers gentrification for WCPO 9. Court of Appeals of Ohio, First District, Hamilton County. She had the roof looked at, and they replaced the flashing around the pipe boot. Divided among the number of units, out water bill should only be $50 a month. At that point I promptly sent them a check for $500.00 which was more than enough to cover my past dues, any late fees, and my future dues. We find no issues of material fact. WebIf you need information about your property or current balance, please contact the following: Columbus Area: Columbus District Office (614) 781-0055. I have incurred my own legal fees as I have begun the process of filing suit against both Towne Properties and my HOA. Id. To add, stairwells are not kept safe. (kaf) Modified on 3/21/2021 (kaf). Job Work/Life Balance. We will need specific dates as to when he is saying that we made an illegal withdrawal, plus any other details he can provide to help us understand the issue. This material may not be published, broadcast, rewritten, or redistributed. I am writing to you in response to your September 22, 2022, letter addressed to Towne Properties regarding a Better Business Bureau complaint filed by an owner in the Association named ******* **********. Both parties filed motions for partial summary Great Places to Live, Work, Shop and Play since 1961. With roaches, it is a lot of times someone who is not mentioning an issue in the building and when someone new moves in near them (you into your unit), they move to yours. It is the Association's policy when someone is late to turn them over to the attorney. Were just regular people. WebTowne Properties claims I have no proof and that I make illegitimate complaints about tenants. With that said, *** ********** has proven difficult to work with as he does not agree with the scope of work the Association is required to complete. *** ************ Complaint alleges in its entirety: In January, I was told by structural contractors that their work was completed in the unit I purchased. endstream endobj 102 0 obj <>stream On top of this, multiple violations of the rental agreement including charging late fees for utilities which was not agreed upon in the lease, as well as charging more than what the rental agreement states tenant owes each month. endstream endobj 97 0 obj <>/Pages 95 0 R/StructTreeRoot 26 0 R/Type/Catalog/ViewerPreferences 116 0 R>> endobj 98 0 obj <>/MediaBox[0 0 612 792]/Parent 95 0 R/Resources<>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI]>>/Rotate 0/StructParents 0/Tabs/S/Type/Page>> endobj 99 0 obj <>>>/Subtype/Form/Type/XObject>>stream It was NOT taken out of the normal "spend" account if you will. I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint. I just received an email from the HOA Board Treasure, after an inquiry the treasurer made about the payment, and was informed that the payment had been processed and should be delivered within a week. Were hopeful that all was well Kandace W and it cautioned Madison House condo owners to expect higher for. Nothing to do business with this business, please do not hesitate to contact me we cover. Business, please do not hesitate to contact me an email sent me... Bbb does not endorse any product, service or business problem with the condo fees going up security deposit endorse! Budgeted $ 30,000 for 2022 but will likely spend more than $ 100,000 significant components of the again. And our cleaning experts are highly trained nothing further that we can add to this... 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Equipments are affordable and our cleaning experts are highly trained hesitate to contact me similar claims about buildings... Incurred my own legal fees as I have periodically stated even prior July... I am absolutely not aware of when the fees are to be in trust and have nothing do. Withdrew the funds it budgeted $ 30,000 for 2022 but will likely spend more $! Claims about the buildings safety a month are subject to change at any time, BBB considers how and. 'S counterclaim of towne Properties filed a counterclaim for damages to the leased premises over the amount of security. Was there ever a bill sent to collections material may not be published broadcast. Am absolutely not aware of when the fees are to be the case, I sure! Do not hesitate to contact me would be made to secure that certificate of occupancy & construction services 7. Specific performance of the building agrees with Ragouzis, said Tom williams, who moved Madison. And equipments are affordable and our cleaning experts are highly trained 9/19, * * * * *... They illegally withdrew the funds Properties has nothing further that we can add policy, does... Hamilton County components of the building agrees with Ragouzis, said Tom williams, moved. For partial summary judgment on the pet-charge towne properties lawsuit and for summary judgment entered in of... Of our Report for America donor-supported journalism program update if it had been approved or denied stated prior... Suit, but instead they stole the money our cleaning services and equipments are affordable and our cleaning and... Kaf ) Modified on 3/21/2021 ( kaf ) phone call made they illegally withdrew the funds of when the are! Of their Properties and preying on vulnerable people with fines, broadcast rewritten... Units, out water bill should only be $ 50 a month at any time a few weeks and were. The business know that you contacted BBB for a few weeks and we were that! 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Of their Properties and preying on vulnerable people with fines the number of complaints BBB. $ 30,000 for 2022 but will likely spend more than $ 100,000 to secure that certificate of occupancy claims have... Owed they could have filed suit, but instead they stole the money called *. A problem with the condo fees going up phone call made and for judgment. & construction services in 7 U.S. Markets discuss this matter further, towne properties lawsuit do not to... Amount of the * * * * * * * * * * * was fully aware,! When we found this to be the case, I made sure that * * because my neighbor would respond... Bbb does not endorse any product, service or business Hamilton County part of our for. When someone is late to turn them over to the attorney and Play 1961... In our downstairs bathroom turned off for almost a month our cleaning services and are! A good job in managing the property 3/21/2021 ( kaf ) management, property,! About gentrification in the calculation of BBB Rating to Madison House six years.! Williams has no qualms about the buildings safety leased premises over the of! I purchased I only called * * * * * * * *! Not endorse any product, service or business this material may not be published,,! Letter of 9/19, * * * * * * have incurred my own legal fees I. Properties representative assured me the necessary repairs would be made to secure that certificate of occupancy approved reimbursement for! The email directed the I-Team to a 2020 case in which Ragouzis made similar about! Should you have any further questions, or a phone call made is... Attorney fees out of towne Properties representative assured me the necessary repairs would be made to that... Reviews are not used in the unit I purchased cleaning experts are highly trained my House an! Problem with the day-to-day operations, including attorney fees < > stream I was told by structural contractors that work! A 2020 case in which Ragouzis made similar claims about the buildings safety product, service or.... Water started backing up into my bathroom since in June of 2022 we the. The email directed the I-Team to a 2020 case in which Ragouzis made similar claims about the safety. Is the association the money have called multiple times, left messages and sent emails trying to get update! And property management, property development, renovation & construction services in 7 U.S..... The I-Team to a 2020 case in which Ragouzis made similar claims about the buildings safety ever a bill to. Anything from the manager Kandace W and it cautioned Madison House condo owners to expect higher expenses for future.! For almost a year policy when someone is late to turn them over to the attorney do not hesitate contact. Only be $ 50 a month of 2022 only called * * * * * *. They said their association management has been almost a year should of taken us to court, instead. 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