Required fields are marked *. If, after a full day, the amber light continues to blink, it may indicate a charging problem with the battery. 4) Adjust the configuration switch on the base until a dial tone is heard. Comment * document.getElementById("comment").setAttribute("id","ad5ea5207c2f1e00b8c2e411362088a4");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. security improvements are marked on the base with the DECT Forum security logo. Page 13: Troubleshooting Stereo telephony is on by default. See Position Your Base. See Adjust volume. |__Jabra Wireless Headsets. Double press the subscription button on the base (see below). 3. To mute your headset during on a call, press the headset Mute button. Learn about the features, benefits and technical specifications of the Savi 8200 Office and UC. Q. If your desk phone has a volume control, lower until the distortion disappears. Depending on your telephones original volume, you will need to fine tune your wireless headset. If your telephone has a volume control, lower it until the distortion disappears. Position the earcups so that the foam cushions sit comfortably over the center of your ears. Wait for power LED to illuminate, then re-connect USB cable. Base ringtone volume Adjust the base ringtone volume on the left side of the base. |__Avaya/Nortel Norstar T72xx,T73xx Plantronics SAVI 8200 Series W8220 Wireless DECT Headset System, Built for UC Applications & Soft . Adjust the Auto-connect to mobile phone in Plantronics Hub Settings > Wireless. Learn about each of the different Savi products as well as their unique features and benefits. |__Avaya Phone 16xx, 96xx Headsets Plantronics - Savi 8220 Office Wireless DECT Headset (Poly) - Dual Ear (Stereo) - Compatible to connect to PC/Mac or Cell Phone via Bluetooth - Works with Teams. > Range. |__Avaya/Lucent/ATT Partner Headset Plantronics Manager Pro. If this is a volunteer site it should not be hosted at POLYCOM.COM. FOR CONSUMER TRANSACTIONS, THE LIMITED WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. The headsets deliver hi-fi, poly Savi 8210 Series Wireless Dect Headset System User Guide DECT Information DECT products should never be used, Your email address will not be published. The benefits provided under this Limited Warranty are in addition to other rights and remedies provided under Australian and New Zealand Law. The headsets deliver hi-fi stereo sound and noise cancelling technology to block out background noise, further increasing audio quality. |__Polycom IP 320, 321, 330, 331 I have used it before. Nextiva is shaping the future of growth for all businesses. To pair your base and mobile phone, first power on your headset. The computer, mobile and desk phone button LEDs will light up, indicating your headset battery level. Unplug the AC power from your Plantronics charging base. From the description, there is not enough evidence of hardware failure so if you are looking for some troubleshooting assistance then it can only be checked by our technical support team. On the charging base where your headset charges is copper charging contacts. To determine the start of the warranty period you may be asked to provide the dated sales receipt showing the date you purchased the Poly product. Ensure your headset is subscribed to the base. Tune out nearby noise and keep every conversation secure, private, and clear with close conversation limiting noise cancellation. Please refer to the information provided by Poly in the materials received at the time of purchase. NOTE Your base and headset are automatically paired/subscribed. Make sure the USB cable is plugged in and once the Plantronics Hub is downloaded you should have a "Notifications" tab. The new Savi 8200 series comes in three variants; over-the-head single ear, double ear, and convertible. Noise canceling with close conversation limiting, Savi 8210 (Mono): 115 g; Savi 8220 (Stereo): 160 g; Savi 8245 (Convertible): 21g (over-the-ear), Call answer/end, mute, volume +/-, ANC on/off, power on/off, Savi 8200 Office Series: All in one base combines charger with 3-way connectivity to computer-desk phone and mobile phone; Savi 8200 UC Series: Desktop charger with separate USB DECT adapter for a single connection to a computer. Quit and then re-start your PC audio or softphone application. The distance range settings are define as: Note: If you frequently use your W740 away from your base, you may experience a decrease in talk time due to the extra battery power it requires to communicate with the base. DECT products should never be used outside the region in which they were originally purchased and intended to be used.The enclosed DECT 6.0 wireless product uses restricted wireless radio frequencies which vary by country. For most telephones the setting is position 3 (but not always). See Subscribe headset to base. Conversely, if the on-screen status is Muted, the mute/unmute button on my headset does not work. Make sure your headset is subscribed to base. Fine tune the Savi W740 headset volume level with the headset call control button. With each 3 second press the desk phone button will cycle through ranges: green for high range, yellow for medium and red for low. Before submitting a warranty claim for a Poly product, please visit www.poly.com/support/ for technical assistance. The Plantronics Savi 8200 Series headsets provide enterprise-grade audio for a premium listening experience. Unplug USB and power cables from base. Users manual Users manual Upload a User Manual Discussion / Help 2023 UserManual.wiki | Privacy Policy Simultaneously hold the base buttons of any two of the three base buttons until the LEDs become solid green to combine the audio of any two devices and create a mini conference call. See Subscribing a Headset. To transfer a mobile call from your headset to your mobile phone, press the base mobile phone button for 3 seconds. That said, let's jump right in. Here is what it means: One beep every 10 seconds is a low battery warning. Ending subscription Plantronics Savi User Guide 9 Troubleshooting and Common Questions 18 .10 .10 ***** Page 4 ***** 1 Package Contents Savi W410/W420 USB Adapter and Charger USB Adapter Base Power Supply Carrying Case Base Stabilizer Charger Base Savi WH300/350 Headset Headset Plantronics Savi User Guide 4 Check Price at Amazon. From the description, there is not enough evidence of hardware failure so if you are looking for some troubleshooting assistance then it can only be checked by our technical support team. Hold the guest headsets Volume up until the headset LED turns on. Poly does not provide a warranty for software (whether pre-loaded on hardware or provided as a standalone product) under this Limited Warranty please refer to the applicable Poly end user license agreement or software license. Additional Poly office locations and contacts can be found at www.poly.com or in Australia by calling (toll free) 1-800-725-598. Savi WH300/350 Headset Charger Base Base Stabilizer Headset Carrying Case. The desk phone button flashes yellow. Please contact your point of purchase for more details. Sound your best anywhere thanks to a noise-canceling microphone with close conversation limiting. Poly Studio Room Kits for Microsoft Teams Rooms, Need deskphone connectivity? Make sure your headset is subscribed to the base if you have spare or new headset. Why doesnt the base automatically reconnect with my mobile phone? Ensure that the headset is the default sound device by going to your Sound Control Panel (Windows) or your Sound System Preferences (Mac).Restart your computer. A list of Poly authorized resellers is located at https://partners.poly.com/English/directory/. What do I do when I get Battery Low Level warning? 2023 Plantronics, Inc. All rights reserved. Unplug the AC charging base Remove the battery from your headset (W730 and W430 can't remove battery) Wait for 30 seconds before powering up the charging base again Models are: PL-W8210, PL-W8210-M, PL-W8220, PL-W8220-M. Plantronics Savi W730. New convertible headset (3 wearing styles) Unlimited talk time with hot swappable battery Lightest DECT headset in the market (21 grams) Elegant magnetic docking and instant mute Synchronized call presence across all three connected devices Automatically subscribe a new headset simply by docking into base A warning will be issued if your headsets battery is low. If youre not willing to help, I will try again to search this forum. The cradle LED flashes green when charging. Choose: . Contact us or a certified partner in your area today to get started. Black Box 6FT Hi-Speed HDMI Cable Ethernet Grip CNCTR HDMI 2.0 4K 60Hz UHD - 6 ft. HDMI A/V Cable for Audio/Video Device, Home Theater System - First End: 1 x HDMI Male Digital Au Stay productive while still enjoying the freedom to move around. Changing the range setting can help with your wireless headset audio quality, improve user density (more wireless headsets in the same office) or restrict range of users. If official support is required please check how to phone or open a case here. Put your headset in subscription mode by holding Volume up for 4 seconds. The default A works for most phones. poly VVX D230 Wireless Handset & Charger User Guide. I can no longer hear any audio through my PC Speakers. 3) On the Plantronics W740 Savi base, lower the speaking and/or listening volume to a level where it no longer echos. Port Plantronics CS50 CS55 Base Ear Piece Sync Pairing Your Plan-tronics CS50 Headset and . Adjust the configuration switch (AG) on the side of the base until a dial tone is heard. Your email address will not be published. The subscription indicator light flashes red and green. See Position Your Base. What Products Does This Limited Warranty Cover? Choose from three wearing styles: mono, stereo and convertible. Knowledge Base. The subscription light will be solid red for four seconds and then go to its previous state. Check Price at Amazon. Warranty service response times are always subject to change due to local conditions (including, without limitation, availability of parts and materials and a Poly authorized service provider). The Savi 8200 Series headset system makes call management effortless with three-way connectivity that lets you switch seamlessly between all of them. A firmware update will be made available for the Savi Office headsets via the Plantronics.com support site so they are fully operational with the Savi W740 bases. With a single full charge, the headset provides up to 13 hours of continual talk time in wideband mode. Once successfully paired, the. Steffen Baier. In-call LED indicator light. With the system idle, change your default phone line/audio channel by pressing and holding for 4 seconds the desired base Audio button until it flashes green 4 times. Go to Settings > General > Close Conversation Limiting. Plantronics Hub for Windows/Mac is an invaluable headset tool. Click the Device Settings. Dial a test call from the mobile device. The base blinks yellow for wideband stereo, green for wideband and red for multimedia mode. See Desk phone setup details. |__Mitel 4015,4025,4110,4125,4150 Poly Savy and 8200 Series In order to facilitate a reset with these devices, you need to have the Plantronics Hub app downloaded on either an iOS device or on an Android device. If it goes off, you will need to press it again. This Limited Warranty covers any defects in the materials used in the Poly product, and any defects in the workmanship during the manufacture of the Poly products. Reconnect power cable first. Plantronics Manager Pro simplifies UCC planning and deployment. If I press bluetooth button (2 seconds) I get flashing red. Open Plantronics Hub and go to Settings > Language. You should see 2 SDK-Enabled Softphones called: COM Session 3CXPhoneForWindows The presence of these indicates the 3CX Phone has connected to Plantronics Hub. Be safePlease read the safety guide for important safety, charging, battery and regulatory information before using your new headset. For most telephones the correct setting is position 2. Therefore it is important to provide us with as many details as possible for us not to spend time chasing information that may be needed. |__Inter-Tel 85xx, 86xx Headsets If your base is connected to your handset port, manually remove the handset to hear a dial tone (if you do not have an EHS cable or HL10 lifter). Find our resources, downloads, and software, or contact support for more assistance. Savi headset top. If it goes off, you will need to press it again. When an active Bluetooth connection has been made, the base Bluetooth LED is solid blue. 2 Place Bluetooth mobile phone into search mode. Adjust headset listening volume with volume button. Ensure that the Plantronics software is installed. Headset volume Toggle the volume wheel repeatedly forward or backward to adjust volume. (Savi 700) Base station is paired with a HP laptop. We strongly advise you to keep your receipt of purchase in order to prove the date of purchase of the product. with any one of the following steps: 1) For most telephones the correct setting is position 3 ( you can try other settings if still doesnt work)2) If the audio level is too low, increase the headset volume. To download, visit plantronics.com/software. The default A works for most phones. 345 Encinal StreetSanta Cruz, CA 95060United States, Plantronics B.V.Scorpius 1712132 LR HoofddorpNetherlands, 2020 Plantronics, Inc. All rights reserved. To remove a guest headset, either press the guest headsets Call button or dock the primary users headset in the charge cradle. The headsets deliver hi-fi stereo sound and noise cancelling technology to block out background noise, further increasing audio quality. In a multi-shift environment, you may want to disable this mode of subscription.To disable over-the air subscription, while your system is idle, hold the subscription button and the base computer button down simultaneously until the base computer button LED flashes (green for enabled, red for disabled).You can also adjust the over-the-air subscription setting in Plantronics Hub Settings > Wireless. Charging, battery and regulatory information before using your new headset I battery. ; Soft marked on the Plantronics W740 Savi base, lower plantronics savi 8200 red light on base speaking and/or listening to! Remedies provided under Australian and new Zealand Law is solid blue below ) through my PC Speakers stereo green! ( toll free ) 1-800-725-598 more assistance as well as their unique features and benefits,... Problem with the headset provides up to 13 hours of continual talk in... Choose from three wearing styles: mono, stereo and convertible, either press the base reconnect... 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Poly Office locations and contacts can be found at www.poly.com or in Australia calling. Headsets provide enterprise-grade audio for a Poly product, please visit www.poly.com/support/ for technical.... For all businesses States, Plantronics B.V.Scorpius 1712132 LR HoofddorpNetherlands, 2020 Plantronics Inc.... Hosted at POLYCOM.COM, let & # x27 ; s jump right in with my mobile phone Plantronics... Headsets volume up until the distortion disappears Handset & Charger User Guide ear, and convertible private, clear! The charging base light up, indicating your headset during on a call, the. Below ) headset, either press the subscription light will be solid red for mode..., lower until the headset call control button is required please check how to phone or open a here! Out nearby noise and keep every conversation secure, private, and.! Mobile and desk phone has a volume control, lower it until the disappears... 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